State: North Carolina Product: Straight Talk Wireless Sim Card Clear all filters (5 of 79 reviews match)
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1.3
Details
Got a new AT&T phone.So I bought a SIM card activation kit so I could use then AT&T phone. After nearly 2 hours on the phone with the customer service rep he told me that my newly purchased SIM card was defected.Since they had already started the transfer of my service...
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2 comments
Anonymous
#1232253

Having the sameness issue now. Switching services instead

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Review
#774640 Review #774640 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Tech support
  • Delivery
  • Online customer service chat
Reason of review
all of the above besides payment,pricing,and warranty.
Preferred solution
Let the company propose a solution
I purchased my activation kit on August 22nd for my i phones 4S 4G Lte. It is now September 5th and the phone works for three days and goes back off. Let me explain why. No one working at straight talk wireless keeps a record of any conversation. So you have to keep...
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1 comment
MariaST
#1030071

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#694820 Review #694820 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Wasting my time
  • Uneducated on phone topics
  • Non-english speaking
Reason of review
poor customer service and no activation of my phone for two weeks now
Loss
$5300
Preferred solution
Price reduction
Tags
  • activation
1.1
Details
They sent a new sims for the old phone for 937-716-7986.next thing i know they changed this number 937-979-9879 they was not suppose to,Because the 937-716-7986 is a free ph for the eldery and Disabled. I baught this one 937-979-9879 From Cricket now i can't axcess...
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1 comment
MariaST
#985375

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#637136 Review #637136 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective

Straight Talk Wireless - Sim Card Review from Bat Cave, North Carolina

I've been with straight talk for years but I called on june 6 to get another phone turned on after talking to 3-4 people the last one finally told me I would need a new sim card before putting my minutes on my phone so I got my new sims today and called back and they say my prepaid card is on someone elses phone 45 dillar card I paid for that's y'all fault because I didn't put it on there u might of got 45 dollars from me this time but u never will again that's a promise your consumer service is a joke I'm finding me a new phone company and I advise others to do the same very disappointed I can't believe I ever told family and friends about straight talk never again
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1 comment
MariaST
#828844

Hi, this is Maria with Straight Talk. I read your post and am sorry that you are having problems.

Please send me your contact information to the following email address ST.CorpResolutionTeam@straighttalk.com. We can help you get the problem resolved right away.

Please include your name, phone serial number or cell phone number. Just copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#496202 Review #496202 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card

Straight Talk Wireless in Greensboro, North Carolina - The Worst Customer Service Cost me $89

I tried to port my number over the StraightTalk, they messed it up and ask me to order another sim card from them. I did. But when I tried to activate, the customer service then again told me the sim card I ordered would not work and that she would send me another one. I have been without wireless service for close to two weeks. Now, the third sim card arrived today and happened to be a micro sim card and not the nano sim card I was expecting. Because of this much headache, I'm staying with my previous provider and deciding against switching to StraightTalk. Because of StraightTalk no-refund policy, I'm losing $89 in the process. This is my worst customer service experience. I should have looked up reviews before trying to switch.
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1 comment
MariaST
#823812

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#493341 Review #493341 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Loss
$89
Tags
  • StriaightTalk Wireless
  • wireless service fraud

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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