Sidney, Michigan
Not resolved
3.5
Details
1 comment

Every month as my time runs out I buy a new $45 time card. As I load my phone it tells me my SIM card is locked I call what they clame is customer service and they say they have to send me a new sim car it takes 3-5 business days to arrive. I loose 5 days of time every month and in October I lost 3 weeks of time with no offer to reimburse for my time lost.

Product or Service Mentioned: Straight Talk Wireless Sim Card.

Reason of review: Poor customer service.

Monetary Loss: $120.

Straight Talk Wireless Cons: How the unlimited plan changed several months ago, Losing my time and waiting to have a phone that works.

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MariaST
#1070270

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.