Not resolved
2.4
Details
Advertised vs Delivered
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Reliability
Value for money
1 comment

No matter how strong my signal is, I still get knocked offline repeatedly while trying to use some of the 'unlimited' data I paid good money for- even after adding a fresh card, nowhere near the 10 g limit,so not a matter of over use- thinking of switching directly to the company that owns the towers,because obviously leasing towers gets second rate service

Product or Service Mentioned: Straight Talk Wireless Ultimate Unlimited Phone Plan.

Reason of review: Bad quality.

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MariaST
#1651191
Straight Talk Wireless Verified Representative

Hi UniformNightingale353. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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