Straight Talk Wireless - Not using this horrible company any more!

97 of 1341 Straight Talk Wireless reviews

My two month old phone can no longer find service and these *** can't fix the problem.I do not have all day to chase this problem.

I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business!

I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost all my music, apps, and photos. My two month old phone can no longer find service and these *** can't fix the problem.

I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any.

This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service.

I even reset my device and lost all my music, apps, and photos.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Coverage Area
Discounts and Special Offers
Style and Design
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
Website
Reliability
Price Affordability
Value for money
Customer service
Advertised vs Delivered
Billing Practices
More

  • What I liked
      No items
  • What I disliked
    • Lack of tech support
    • Phone breaking after less than 2 months of use
    • When they couldnt figure it out they hung up on me
    • Undelivered promises for unused services

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$89
Product or service
Straight Talk Unlimited Plan
Review category
Telecommunications
review #912256

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97 of 1341 Straight Talk Wireless reviews
MariaST

Sep 03, 2016 #1207502

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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