Kankakee, Illinois
Not resolved
1.4
Details
1 comment

My two month old phone can no longer find service and these *** can't fix the problem. I do not have all day to chase this problem.

I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business!

I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost all my music, apps, and photos. My two month old phone can no longer find service and these *** can't fix the problem.

I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any.

This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service.

I even reset my device and lost all my music, apps, and photos.

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: Damaged or defective.

Monetary Loss: $89.

Preferred solution: Full refund.

Straight Talk Wireless Cons: Lack of tech support, Phone breaking after less than 2 months of use, When they couldnt figure it out they hung up on me, Undelivered promises for unused services.

  • Junk Phones
  • All Straight Talk Phones
  • Useless Customer Service
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MariaST
#1207502

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.