Kankakee, Illinois
1 comment
100% full Not resolved

My two month old phone can no longer find service and these *** can't fix the problem.I do not have all day to chase this problem.

I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business!

I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost all my music, apps, and photos. My two month old phone can no longer find service and these *** can't fix the problem.

I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any.

This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service.

I even reset my device and lost all my music, apps, and photos.

Review about: Straight Talk Unlimited Plan.

I didn't like: Lack of tech support, Phone breaking after less than 2 months of use, When they couldnt figure it out they hung up on me, Undelivered promises for unused services.

Review #912256 is a subjective opinion of a user.

1.4
Customer service
Product or Service Quality
Warranty
Exchange, Refund and Cancellation Policy
Price Affordability
Billing Practices
Website
Advertised vs Delivered
Style and Design
Discounts and Special Offers
Reliability
Value for money
Coverage Area
Diversity of Products or Services
Reason of Review / Monetary Loss Damaged or defective / $89
Preferred solution Full refund

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MariaST
#1207502

Hi.I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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