Kankakee, Illinois
1 comment
100% full Not resolved

My two month old phone can no longer find service and these *** can't fix the problem.I do not have all day to chase this problem.

I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business!

I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost all my music, apps, and photos. My two month old phone can no longer find service and these *** can't fix the problem.

I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any.

This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service.

I even reset my device and lost all my music, apps, and photos.

Review about: Straight Talk Unlimited Plan.

I didn't like: Lack of tech support, Phone breaking after less than 2 months of use, When they couldnt figure it out they hung up on me, Undelivered promises for unused services.

Review #912256 is a subjective opinion of a user.

1.4
Website
Reliability
Diversity of Products or Services
Billing Practices
Customer service
Warranty
Value for money
Advertised vs Delivered
Product or Service Quality
Coverage Area
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Style and Design
Price Affordability
Reason of Review / Monetary Loss Damaged or defective / $89
Preferred solution Full refund

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MariaST
#1207502
Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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