Kankakee, Illinois
1 comment
100% full Not resolved

My two month old phone can no longer find service and these *** can't fix the problem.I do not have all day to chase this problem.

I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business!

I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost all my music, apps, and photos. My two month old phone can no longer find service and these *** can't fix the problem.

I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any.

This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service.

I even reset my device and lost all my music, apps, and photos.

Review about: Straight Talk Unlimited Plan.

I didn't like: Lack of tech support, Phone breaking after less than 2 months of use, When they couldnt figure it out they hung up on me, Undelivered promises for unused services.

Review #912256 is a subjective opinion of a user.

1.4
Value for money
Diversity of Products or Services
Coverage Area
Advertised vs Delivered
Style and Design
Discounts and Special Offers
Warranty
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Billing Practices
Reliability
Reason of Review / Monetary Loss Damaged or defective / $89
Preferred solution Full refund

Had an Experience with Straight Talk Wireless?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
MariaST
#1207502

Hi.I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

You May Also Like

Straight Talk Wireless - Review in Telecommunications category Straight Talk Wireless "On dec.11 i place a order with straight talk over the phone and i was supposed to get my package on dec.14 but i was out with my family and..." Read more Directv - Bill kept increasing while on a 2 year guaranteed Contract! Directv "My deal was for $110.00 per month + tax - TV, Internet & phone.Within two months of bundling the 3, ($10 savings?), the bill was $175.02..." Read more Rise Broadband - How bad can they get? Rise Broadband "Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often..." Read more Straight Talk Wireless - Best at Being the Worst Customer Service Straight Talk Wireless "I would like to start off by saying that I originally was satisfied with their service. However, the phone options were less than desirable, down right worthless in regards to..." Read more From You Flowers Roses Flowers Review From You Flowers "They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses...." Read more Knoxville Wholesale Furniture - Sagging mattress. Knoxville Wholesale Furniture "I bought around 6000.00 in furniture at Knoxville Wholesale furniture, at the Callahan Road, location. The mattress I purchased sagged in the middle. I kind of ignored it at first..." Read more Ace Canopy - Setting up 14 x 20 Ace Canopy "We set up our new canopy today. We used the last one for at least 15 years. We take the cover off only for PA snows. Putting the frame together..." Read more Frito Lay Chips Review Frito Lay "Opened the bag a couple days after purchasing from my Walmart neighborhood store on Blackmon Rd. I noticed the chips were darker than normal but when we ate them we..." Read more