Kankakee, Illinois
Not resolved
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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1 comment

My two month old phone can no longer find service and these *** can't fix the problem. I do not have all day to chase this problem.

I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business!

I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost all my music, apps, and photos. My two month old phone can no longer find service and these *** can't fix the problem.

I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any.

This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service.

I even reset my device and lost all my music, apps, and photos.

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: Damaged or defective.

Monetary Loss: $89.

Preferred solution: Full refund.

I didn't like: Lack of tech support, Phone breaking after less than 2 months of use, When they couldnt figure it out they hung up on me, Undelivered promises for unused services.

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MariaST
#1207502
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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