State: Ohio Clear all filters (47 of 1836 reviews match)
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My phone quit sending or receiving text measages a couple days ago and customer service had me on hold three different times for over an hour. When she told me to hold, it wasnt muted on my end and i could hear them laughing and carrying on when she was supposed to be...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

I have used straight talk for years now and the last two months after adding my 10gb $50 card my data is gone with in 4 to 7 days i dont watch videos I only use it for messenger facebook and games i have never had issues before with losing my data ever until September...
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Anonymous
Anonymous

First off I'm not in Ohio I put Scottsbluff Ne. Second straight talk had my email address as zittmanjamie.jp@gmail.com I have asked them countless times to correct and they ha...

Rootstown, Ohio
#932600
The worst.....should change name to Straightbullshit!!# Had same experience ..permantly deactivated my phone ai bought from Walmart.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.4
#924359

Short Review on September 20, 2016

I think it isn't fair that straight talk refuses to unlock a iphone for a year, so you can't switch to a different company.
Catawba, Ohio
#922157
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I had same problem. After trying to transfer service to new phone online customer service told me my phone would take a while to get service but my old phone service was terminated new phone never got service. After few days with no service and no help from straight...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#902937
Straight talk is a rip off their customer service is horrible and unhelpful and quite frankly dont give a rats behind. Save yourself the trouble buy a trac phone or get a home phone. I never recommend straight talk EVER
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.1
#895850
Spent three phone calls and two chats with Straight Talk to get my phone running. Phone calls are useless. The chats were the most productive. At first I couldn't make or receive a call. AND NO TEXTING. After two chats and two Code Entries I could finally send and...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Everything worked great until last month. My data is still in 2g after I used all my 5gigs in January. .waste of money if it wont reboot my 4g data
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.7
#829467
I noticed an additional charge on my credit card statement from Straight Talk. When I finally got thru to customer service, they said it didn't show on their records, i.e., fifteen minutes on first call and over 45 minutes on second call. So, I reported it as a...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#802074

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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Straight Talk Wireless Questions
my straight experience as been the worst for the past 2yrs. purchased a straight talk iPhone 4, paid for service no reception in my area, 2yrs later after dealing with the low quality service an hours of phone communication because,(" straight says I have excellent...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
#789366