Straight Talk Wireless - Phone Plan Review from Findlay, Ohio

1.9
Details
I'm very upset I have three (3) different straight talk wireless cell phone plans. (1) My samsung galaxy note 3 has my 45 dollar unlimited plans data usage limit every month saying I have exceeded my limit. I know good and we'll I have not I have got every single thing written down its not near 5gb. My (2)phone is on 35 dollar plans has not to ever get online due to error and has been troubleshooter several times still no data. And (3) phone is on 35 dollar plan and it keeps dropping. Calls and drops you when you get online. Now this cap has been going on now for 3 months on phone (1) and phone (2) has been like that for about a yr now. Phone (3) been like this for about months now. I will change my service. Right away if this does not get made up and fixed I have been with straighttalk for going on 3 yrs now.
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1 comment
MariaST
#1016419

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away

Review
#678043 Review #678043 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality
I just purchased my phone about two months ago and it has been nothing but trouble but tonight it has made me so mad. My boyfriend was coming home and had gotten off of his plane and tried to call me 100 times. My phone was on loud and I never heard it go off or even...
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1 comment
MariaST
#994942

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#650071 Review #650071 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.4
Details
I purchased the straight talk byop Kit and tried to set it up and it required me to be connected to wifi prior to activation. Then it still took 4 days for service to start. Then I began to attempt to tether my computer to my device, it didn't work. Then I tried to...
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1 comment
MariaST
#953304

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#602435 Review #602435 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Order processing issue
1.2
Details
I will be leaving straight talk after three years, they no good anymore. They should b on point especially if there's lots of competition out there. St should be keeping their customers satisfy not disappointed. I don't see them lasting too long. I'm getting booted out...
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2 comments
MariaST
#934633

Hi! My name is Maria.

Please be advised that the data will have high (3G-4G) speed until it reaches 3 GB.

At 3 GB, the data speed will be throttled to 2G speed for the remainder of the 30-day cycle. Thanks.

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Review
#583179 Review #583179 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Poor customer service

This is not UNLIMITED IMTERNT | Straight Talk Wireless review from Findlay, Ohio

Unlimited internet is a joke..when u put ur pin card on my phone updates all kinds of *** using internet..ok well wcery month after 15 days my phone just wont play any games download anything pretty much nothing woeks with internet..well i call customer service and all they can say is u used ur 3MGB FOR THIS MONTH add more money and start ur time over how the heck can they saytyis is unlimited anything but a unlimited headace..in 3 months i have had 3 phones. And not because i wanted a new phone but because within a month 1 of the charger ports had quit working one blacked out completely after a month and now this 1 is not receiving texts or 12 my calls..when i call customer service it is a huge run around with people that dont know nothing besides what they are trained TO SAY and they just keep repeating tje same thing..not 1time i have called them has Anyone been truly nice and helpefull..but mean rude and computerized.i was mad at att for the price of my bill each month but u know what no matter what i have to pay this SUNDAY when my time runs out i am switching to a company where if i downlowd a game or APP i will ne able to use it all the way through rhe month
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2 comments
Anonymous
#920395

Its true straight talk is the worst phone company out there

MariaST
#914831

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

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Review
#568837 Review #568837 is a subjective opinion of poster.
Reason of review
Problems with payment

Straight Talk Wireless - 45 Dollar Card Review from Findlay, Ohio

I purchased a 45 dollar card and accidentally ended up adding I guess to the wrong phone when on the internet. I contacted straight talk about this and they told me it was on the wrong phone. They pretended on trying to swap it to the correct serial number. After waiting 5 minutes of mine and their time they told me that they couldn't do that. After demanding my my money back or trying to swap it over to the correct phone. Even with the card in my hand they wouldn't do it for me. I then demanded I needed it swapped out or my money back or other needed to talk to a supervisor they then forwarded me to a guy who then told me I couldn't get my money back or swapped out. I told him that they stole my money and that I was going to report them about this. This isn't right they stole my money and put it on a different persons phone . Merry Christmas to whoever. This guy told me that I needed to give him the serial or I'd that I placed up on the internet. Of which is not my phone supposedly. This is idiotic!! They even told me to go to Walmart and demand money back because it's added to the wrong phone. I went to my Internet info and used my phone info that is on the internet that my phone was activated previously and now it evident ally has changed according to straight talks call center. There is something wrong with this picture.
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1 comment
MariaST
#908565

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#563942 Review #563942 is a subjective opinion of poster.
Reason of review
Problems with payment

Straight Talk Wireless - Phone Service Review from Findlay, Ohio

2.9
Details
I have been a straight talk customer for a year and a half now. After my experience of being hung up on, spoken to in a hostile manner, threatened, and denied access to speak with a manager; all I can say is that if you just need a cheap service with no one to help you, this service will work. I will be moving on from pre-paid services. There is no one in person to help, and you have no weight as the customer. I am not insane enough to actually be indirectly paying for someone to mistreat me. Customer Service knows that they can get away with this type of out of control behavior because the call centers are located outside the U.S.
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1 comment
MariaST
#906582

Hi customercourtney. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. You can send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#562433 Review #562433 is a subjective opinion of poster.
Reason of review
Poor customer service
I have used Straight Talk for a few years now and love the service, but their customer service SUCKS. In the last thirty days I have had my data throttled before reaching the limit of 3g (which is a joke anyway), my data has been disconnected before reaching said...
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3 comments
MariaST
#876169

Hi 9a7cfd3! I am MariaST from Straight TalkWireless.

We're sorry for the trouble. For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com.

Please copy, paste your comments from the blog and include it in your email to us. Thank you.

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Review
#538974 Review #538974 is a subjective opinion of poster.
I've been with s.t for years and now have a and Byop and have terrible service then a few weeks ago I got a text from straight talk saying they was no longer carrying 774 area code and switched my number on me and now I have the worst service ever I seriously have no...
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1 comment
MariaST
#881224

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

Review
#538302 Review #538302 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Website:
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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2 comments
MariaST
#875933

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try.

Send them your name, cell number and serial number. The email address is ST.CorpResolutionTeam@straighttalk.com or you can chat with them live @ http://bit.ly/16DrgbW.

They will help you.

MariaST
#847781

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

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Review
#515788 Review #515788 is a subjective opinion of poster.