2.4
Details
My phone quit sending or receiving text measages a couple days ago and customer service had me on hold three different times for over an hour.When she told me to hold, it wasnt muted on my end and i could hear them laughing and carrying on when she was supposed to be...
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1 comment
MariaST
#1402646

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue.

Please send us an email with your account information to straighttalk@fb-tracfone.com to further assist you. Thank you.

Review
#1145452 Review #1145452 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
1.1
Details
I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the...
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1 comment
MariaST
#1360132

Hi. Im Maria from Straight Talk Wireless.

Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolution with that issue. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

Well be looking forward to work with you. Thank you.

Review
#1087130 Review #1087130 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Straight Talk Wireless - Phone Service Review from South Point, Ohio

I bought a iphone 5s and a $45 unlimited prepaid card had it activated December 22 2015 for a christmas present as of January 1 2016 no service straight talk gave the phonenumber to someone else and deactivated the phone now no minutes no phone number and out of $50 for the card the people you talk to wont help you very ignorent onthe phone i lost alot of money for this bull ***. I cant believe that you activate a phone then deactivate 1 week later.
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1 comment
MariaST
#1087971

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#762787 Review #762787 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
I am currently going through same thing. They said they would email return information, but never did. I did not want to be without a phone so I waited. Called back took girl 30 minutes just to get my address and phone number. Told I was getting phone mailed. ...
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1 comment
MariaST
#1071009

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#741516 Review #741516 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Straight Talk Wireless Phone Service Review

1.2
Details
I purchased a galaxy S4 from Walmart and the phone will NOT update from 4.3 to 4.4 kit kat. I called straight talk customer service many times trying to resolve the issue. However, every time I call I get a different response. What a complete waste of many hours!! Barry. Bmarkburns@yahoo.com.
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Review
#686514 Review #686514 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Straight Talk Wireless Phone Service Review

Doesn't make since I sometimes I have internet for a hour or so the I have no service , the for ring in our outgoing.sometimes if n a call it cuts you off...
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Review
#685383 Review #685383 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Straight Talk Wireless Phone Service Review

2.7
Details
I been a straight talk user since 2008. The customer service went from excellent to the worst, I have remained for the phone service and price. Since Jan they send you a message you have used 3g of service and they just about disable your service, unlimited is very limited. The next time I finish my 3g and straight bring my unlimited service to a halt I ll find a carrier that wants my business.
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Review
#602454 Review #602454 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised

Review from Findlay, Ohio | Straight Talk Wireless

I just refilled my service yesterday but my phone is still going really really slow. Wow
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1 comment
MariaST
#835873

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#506371 Review #506371 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service

Worst customer service ever. They cheat the consumer. Buyer beware. | Straight Talk Wireless in Columbus, Ohio

I bought a galaxy sii from walmart for over $300.00 and within 30 days it got stuck in a loop and wouldn't even do a factory reset. I lost everything in my phone. They sent me a replacement phone which was a USED REFURBISHED phone. The time spend with customer service was ridiculous. A few days ago my data was suspended without notice or warning. I have used my phone the same the entire time I've had it (10 months). Nothing new. After getting nowhere talking to the broken-English speaking Indian CSRs, I emailed customer service at least 4 times and they will not restore my data nor will they give me a specific reason why they suspended it. They give you a telephone number with a recorded message that says among much other bs that if I didn't like their terms and conditions that they would transfer my number to the service provider of my choice. I feel that this is a bad way to do business. They are HORRIBLE. I have NEVER had a customer service experience this bad in my 44 years of life.
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Review
#437118 Review #437118 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$400

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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Straight Talk Wireless reviews

Straight Talk Home phone RIP OFF | Straight Talk Wireless in Springfield, Ohio

I purchased a straight talk home phone at Walmart. Was told I had to purchase a phone card to install phone. After 2 days with straight talk techs the phone would not work. Returned phone to Walmart but they would not take the phone card back. They told me to contact Straight talk which I did. After fighting with 3 or 4 people I was told to return it to Walmart and have them call Straight talk for Okay to return. Walmart refused, Straight talk is a joke and I am out $15.00. I am sure I am 1 of many who both these companies are stealing from. Many of us Seniors on limited income can not afford to throw away $15.00 from our Social Security.
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Review
#435313 Review #435313 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$15
Tags
  • Home Phone PrePaid card