I am currently going through same thing. They said they would email return information, but never did. I did not want to be without a phone so I waited. Called back took girl 30 minutes just to get my address and phone number. Told I was getting phone mailed. ...
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1 comment
MariaST
#1071009

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#741516 Review #741516 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Phone service | Straight Talk Wireless review from Toledo, Ohio

my phone keeps losing service everywhere!for like 3-8 mins at a time,i tried to call 3 different days and says tech problems plesae call back,emial them and they say call are customer service,said didnt u read my email,i told u i tried.this is my only phone.also,internet hardly works...$50 a month for service I barely get...its worse with texts.had problems b4 too,n never once did they offer a disount...Revol always did,seriously thinking bout going back to them(or boost)and taking my niece off the service also...I have had this phone for almost 2 yrs,first 3 months were AWFUL,took 3 days to get it working right,then was fine,then issues 7 months later,fine now last 2 weeks!
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Review
#424309 Review #424309 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service

Horrible service and cheating company | Straight Talk Wireless review from Toledo, Ohio

I am very very upset with straight talk connection, straight talk has a $45 per month plan , if you add another $15 to it you can get unlimited International call. I pay $60 plus tax per month for calls within Us and international calls , first few months the calls were very low quality , i complained every month but with no results , they kept apologizing. Now I cannot make international calls at all for last 3 weeks even when I paid for it. I asked for a refund because I cannot make calls at all. However, the person in customer care refused to pay back any amount even though I could not use their services at all. and not only that they have not been able to fix the problem yet. I have never encountered such horrible phone connection in my entire life. I am switching from Straight talk starting next month. And be advised not to use their services.
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Review
#352289 Review #352289 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$65

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