2G TO 3G = LOSS OF SERVICE | Straight Talk Wireless review from Washington Court House, Ohio

3.3
Details
Spent three phone calls and two chats with Straight Talk to get my phone running. Phone calls are useless. The chats were the most productive. At first I couldn't make or receive a call. AND NO TEXTING. After two chats and two Code Entries I could finally send and receive texts. However, I cannot use MMS keep getting the "No Data Balance Available." Today, one guy (via phone call) had me input two Code Entries. This has not worked. He also told me that the phone may not be capable of doing MMS. Well then what the *** is the brower button for and why would I have a camera on it??? Lucky for me we have an AT&T store in town where I can get personal help if I switch over.
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1 comment
MariaST
#1163722

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#852996 Review #852996 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Loss
$33
Preferred solution
Deliver product or service ordered
Tags
  • No Mms

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Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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