I've been a relatively satisfied customer for 5 about years now but ever since may 2019 the internet wont load on friday afternoon through sunday. Everytime i call the horrible customer service they act like there is a problem with my phone, asking me all sorts of...
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Hi RepentantPanda365. I'm Maria from Straight Talk Wireless.

Thank you for being a loyal customer over the years, and I'm sorry to hear that you're having issues with your data service. review your account and further investigate what happened with your phone service. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

#1626272 Review #1626272 is a subjective opinion of poster.
Straight Talk Wireless Replacement
Reason of review
Poor customer service
my straight experience as been the worst for the past 2yrs. purchased a straight talk iPhone 4, paid for service no reception in my area, 2yrs later after dealing with the low quality service an hours of phone communication because,(" straight says I have excellent...
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1 comment

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

#789366 Review #789366 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund

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Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
(877) 430-2355
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