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3.6
Details
My data quick working weeks ago although the phone and texting working fine. Tried customer service three times today, the 611611#, regular texting, and calling the toll free number. I was all prepared with all pertinent operating numbers. All three attempts I was...
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1 comment
MariaST
#1643394

Hi SmoggyCarp290. I'm Maria from Straight Talk Wireless.

We apologize for the inconvenience this has caused you. We understand that your previous experience was unpleasant, and we wish to make it right for you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1465886 Review #1465886 is a subjective opinion of poster.
My phone was working fine then all of a suddedn no service , no connection, and when I make a call it says mobile network not available.? Wyf?
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1 comment
MariaST
#1636267

Hi. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1456553 Review #1456553 is a subjective opinion of poster.

Straight Talk Wireless in Chickasha, Oklahoma - No service

2.2
Details
No service on Muskogee ok. Calls to straight talk will not go through. When I called from home (Arkansas). They told me to contact them where I didn't have service. Well duh if I had service I wouldn't have to contact them
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1 comment
MariaST
#1691316

Hi, AllCassowary. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1394917 Review #1394917 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
I. Call and thay decide. Taking it but my bank said thay. Did it is going to be investigated
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5 comments
Anonymous
#1570063

straight talk sucks

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Review
#1364146 Review #1364146 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Problems with payment
i put a 45 dollar card on my phone on or around the 25th of sept on oct3 they said i was out of data and sent me an email of T&C. They want me to agree with it or opt out .also sent me a web adress http//bit.ly/1lopdkY.It says that they have no real way to measure data...
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1 comment
MariaST
#1222252

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#930197 Review #930197 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
I added my $45 unlimited straight talk card and my internet takes forever to load if it even does, some things will not load at all, I have called 3 times to try and fix the problem and still not working
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1 comment
MariaST
#1116481

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#795875 Review #795875 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service
3.0
Details
I have only had straight talk for a few months but I am getting away from them asap! My phone sucks...service sucks...customer service sucks...EVERYTHING SUCKS! DONT RECOMMEND TO ANYONE! They lie...deceive...and are unprofessional ...
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1 comment
Anonymous
#1035765

Sure does! I'm checking now to see if there's another class action lawsuit yet, as this time I'm going to join it.

I know several others are too. They're notorious for lying, even from one person to the next. I'm at 3.8 out of my allowed 5 for high speed, but yet again they've already reduced speed making my phone only able to handle calls or texts.

I'm not able to even get on the internet! I've reached my limit for patience.

Review
#701762 Review #701762 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Straight Talk Wireless Phone Service Review

I used my phone all the way here and i walk in the house in enid ok and all of a sudden my service is restricted. Mind you i drove from delaware to florida ro oklahoma now i have issues. Iv used you guys for 7 yrs!! Wtf
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Review
#632551 Review #632551 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised

Straight Talk Wireless - Phone Service Review from Ada, Oklahoma

I have now spent over 5 hrs in Walmart no place to sit . When dealing with straight talk they should at least have a weighting area, preferably one that servers food and drinks because your going to be the for hours. After 5 hrs I am totally baffled that straight talk can not figure out how to switch one of there phone numbers to another one of there on phones. There always trying to get you to upgrade to better phones, but apparently they don't have the ability to service even there long time customers. Walmart had to refund my money for a phone and a service card. They also gave me a gift card for my inconvenience . good on Walmart. If I where Walmart I think I would consider the fact that if your the only one who can sell a product. It looks very bad selling something that you have no comptroller over and when that product gets to a point of no service and extremely bad service maybe it's time to move that product out! Walmart having to pay people for there trouble with a product can't be good for there investors also. Maybe some of the top brass should take a look!
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Review
#598217 Review #598217 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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Drove from Florida to Ada Oklahoma where my service stopped, I went to Walmart to see what the problem was. They told me that my phone was on different service and I needed to buy new phone with right service. At that time I purchased new phone. They began to do the...
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1 comment
MariaST
#949284

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Thank you.

Review
#598148 Review #598148 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service