State: Oklahoma Product: Straight Talk Wireless Sim Card Clear all filters (4 of 79 reviews match)
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I have been a Straight Talk user for years with really no issues. But now I am very pissed. I've had the same phone number for several years and all my clients and friends from all over the world have me at that number. I recently had to order a new phone and the...
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1 comment
MariaST
#899001

Hi russhulme. I am Maria and I work with Straight Talk.

Sorry for the trouble. Let me help you. Please send me an email at ST.CorpResolutionTeam@straighttalk.com for assistance your with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#556632 Review #556632 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Tags
  • Lost Number

Straight Talk Wireless in Oklahoma City, Oklahoma - Sim Card Failure?

Called to make payment, computer displayed "error" and told me to call. I called and had a hard time talking with someone who could speak CLEAR English. But was told the sim card was bad and they would send me a new one in 3 to 5 days. I was notified they shipped it out two days AFTER I called and was told they would send me a new one. 7 days later I received the WRONG one. Would take another 7 days? Went to store a bought a new one for $65.00 and then called to speak with manager. I was told that the card I had for two months was not activated yet, I explained to her everything that had gone on and once she understood she gave me 5 days extra for my troubles and I was able to get my phone back in service. After all the telephone calls to the company and having to fight through their answering system I was able to get some help. They need to add an option to talk with a person at some point. It Would even be BETTER to have one person (Clear English speaking) I can call my rep to help me so we get to know each other.
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3 comments
MariaST
#871305

I too have had many issues with my phone, but I found this email address to the company and they fixed my problem right away. Some problems may require a little more time to fix but the people at this address are very good.

Try it.

The email address is ST.CorpResolutionTeam@straighttalk.com. Also give them your name and account cell phone or serial number or you can chat with them live @ http://bit.ly/16DrgbW.

MariaST
#859334

Hi,

Our apologies for the inconvenience. So we can better assist you, please send us an email at ST.CorpResolutionTeam@straighttalk.com, or you can chat with us live @ http://bit.ly/16DrgbW. Thank you!

Maria

Straight Talk Wireless

MariaST
#859329

Hi! My name is Maria, and I work with Straight Talk Wireless.

Our apologies for the inconvenience.

So we can better assist you, please send us an email at ST.CorpResolutionTeam@straighttalk.com, or you can chat with us live @ http://bit.ly/16DrgbW. Thanks!

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Review
#523506 Review #523506 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card

Straight Talk Wireless in Shawnee, Oklahoma - Wont activate my iPhone

They keep giving me the run around all I wanted to do was switch phones with another straight talk user it's been three days her phone works great but mine still is not working then after it was supposedly processing since yesterday I called today and they claimed my old number was expired lol I can not take these people serious then they we're suppose to be giving me a new number which was suppose to only take an hour so I called back 2 hours laters and they said they couldn't find my SIM card number or some bs and I had already bought a service card over the phone but I have no number to use it with and a non working phone I am beyond pissed
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3 comments
01nuriakter
#843711

It is very good site for iOS apps no doubt. All apps of this site is simply amazing. Here you will be able get Best iphone app to watch movies

Anonymous
#784464

I had straight talk for about a year now and was satisfied with the service until I bought a new phone.I wanted to get my number changed over to the new phone and bought a new straight talk sim card for the phone. I called and wanted my number transferred to the new phone and they told me that it would take 2 to 4 hours for it to change over and that my old phone would keep working until it did.

My old phone stopped working and the new one isn't working either.I've called about 10 times and still no service.The last time I called the recording { I couldn't get a REAL PERSON } said that my phone number didn't exist. What's up with that *** and on top of that, I was going to see if they could put the service back on my old phone and for some reason I get a recording from verison on it and it's a straight talk phone.

It's been 3 days that I've been without a phone. I'm very dissapointed.I WOULD LIKE MY PHONE TO WORK.....

MariaST
#779162

Hello, I am Maria from Straight Talk Wireless. We are sorry for what you've gone through.

We'll see what we can do to retrieve your phone number. Please send us an email at ST.CorpResolutionTeam@straighttalk.com or you can chat with us live @ http://bit.ly/16DrgbW.

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Review
#472987 Review #472987 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
In December we bought 2 Straight Talk phones, one for my sister, one for my mother. In December I activated my sister's phone, it was a christmas gift, I went through the online activation process, shortly after finishing the phone messaged that I needed to call...
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Review
#393883 Review #393883 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Loss
$300

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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