9700 NW 112th Ave, Miami, FL 33178, USA
Not resolved
1 comment

Straight talk charged my account as agreed for 56.00 on Aug 5,2018. Then i went out of town.

Got an email alert that straight talk was charging me again a week later in the amount of 58.00. The bank said talk to straight talk before they intervened. Im on the phone with them now. Been on hold for an hour.

Wasnt told id get help, nothing. Im going to switch to another carrier and let straight talk deal with my bank.

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: Problems with payment.

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Hi PleasantMagpie. My name is Maria from Straight Talk Wireless.

Allow us to review your account so we can provide a thorough explanation and concrete resolution for your issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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