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This company is a joke. Less then poor customer service.

I am trying to get a refund for months over being overcharged. Its a joke because I call the number and they say theres no one to assist me to call back. This was their "Refund" number.

Why am I tracking them down, they should be contacting after the complaint was found to be valid. I cannot wait to switch companies!

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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MariaST
#1671445
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless.

We are sorry to hear that you are having some problems. Allow us to help you with your refund request. To better assist you with this matter, please contact our hotline number at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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