State: Pennsylvania Product: Straight Talk Wireless Phone Plan Clear all filters (6 of 167 reviews match)
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I have been using Straight Talk for over a year and it is the worst service I have ever had. It's cheap and you get what you pay for but usually it's less. And now the straight talk plan is the face value of the monthly card PLUS TAX? I'd rather pay $60.00 (10.00 more...
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1 comment
MariaST
#1106131

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#783158 Review #783158 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
2.9
Details
I have the unlimited wireless with the texting and calls plan and every first of the month my phone stops playing or takes along time to start i could be watching a movie or go on fb and it stops running and i got an email last month apologizing for this and said it...
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1 comment
MariaST
#969355

Hi daddysangle45,

We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

Review
#617697 Review #617697 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality

Straight Talk Wireless - Phone Plan Review from Malvern, Pennsylvania

2.8
Details
1- one year phone plan has to be renewed every month or no data service. It's a 45 minute plus ordeal. And you have to have a second phone or they won't do it at all. 2- rude customer service 3- lied to me every time
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1 comment
MariaST
#944143

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#593524 Review #593524 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless in Pittsburgh, Pennsylvania - Switched (upgraded) phone

I upgraded phones over night because I had to wait until my $45 unlimited plan became effective, which would be midnight and wanted to do it when I wouldn't be needing my phone for anything. I had been using the $30 plan on a basic phone and switched to a smartphone. I switched from an AT&T network phone to a VZW network phone. Whatever the reason (the plan or the network), the first phone stopped working and the second wouldn't program so it couldn't be used. And it was 1:30 in the morning. The thing that irritated me the most is that once morning had rolled around and was able to get somewhere to even speak with Straight Talk to get the new phone to work, I had a message from Straight Talk because they knew there was a problem. BUT THEY CALLED ME ON THE NUMBER THAT WASN'T WORKING! How *** is that??? They shouldn't disable one phone before the other works. That's a huge inconvenience. I, as many other people I know, only have a cell phone. No residential phone service, so it's near impossible to call should a situation arise. I lost no money in this but probably a few minutes off my life from my blood pressure.
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Review
#452536 Review #452536 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
I bought a phone at wal mart and the unlimited phone text and internet card for the first 2-3 weeks it worked fine. Then the phone started to act funny. I couldn't access the internet completely or the page would skip while reading it. So after about a week or more...
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1 comment
Anonymous
#719976

they suck trust me i have one of there smart phones that the apps no longer work or are available phone turned off at random i call them there answer turn phone off take out batt wait put batt back in and turn phone on again. how the heck dose that fix phone randomly turning off.

you ask them fora manager and you get put on hold and same person comes back to talk to you useing a different name was told by a at&t employee i know that straight talk uses at&t and versions out dated refurbished phones.

Review
#395611 Review #395611 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$45
Tags
  • Instant messaging
I purchased a Straight Talk smart phone for my daughter and set up auto-refill to pay for the unlimited data plan. Three weeks ago, the data service was shut off. My daughter called them to report the Internet was inaccessible, but gave up after being transferred...
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53 comments
Anonymous
#1209394

I hate hate and hate straight talk they rob you alive.

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Review
#292408 Review #292408 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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