I cannot call out or use mobile data. I've had to use my husband's phone to call customer service twice - each time, i go through the whole on/off check everything process and then they need to escalate me and I get DROPPED when they do..I've spent hours on this. I cannot do my job without my phone.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
Straight Talk Wireless Pros: Easy services and low cost.
Location: Sandy Springs, GA
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