The purchasing information says your phone will ship over night once order is processed. Don't think of this as you will receive your phone fairly quickly if at all.
I "chatted" with customer service online last night and he couldn't tell me how long it takes them to process orders. Amazing that a company doesn't know this information.
He finally said he'd look up my order and then wrote that my order is "being processed" which is what I read a few days ago on the web site. I see now this is normal SOP and after reading these reviews worry they will not send the phone at all.
Product or Service Mentioned: Straight Talk Wireless Shipping Service.
Reason of review: Order processing issue.