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why was phone disconnected

my phone was deactivated and i am wondering why.. i pay an extra premium for data

MariaST
#1704190

Hi MoralFerret902 . I'm Maria from Straight Talk Wireless.

I noticed your post on this blog, and I want to help you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Ann McDonald
#1693655

According to Straight Talk Wireless your line may not be completely activated. Please call Straight Talk Wireless Customer Care Center at 1-877-430-2355 for assistance.

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Data

When is straight talk going to allow customers to tether or use the mobile hotspot feature on their phones?

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phone wouldn't work in Kentucky

I went to Kentucky last weekend and as soon as i crossed the state line my Straight Talk phone wouldn't work. Why did that happpen I.was very aggravated

MariaST
#1561278

Hi HappyDesertTortoise. I'm Maria from Straight Talk Wireless.

I noticed your complaint on this blog and I want to help you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

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availability in the 50317

I would like to know the coverage in E. Des Moines, IA particularly the 50317 zip code.

MariaST
#1561279

Hi user77495156. I'm Maria from Straight Talk Wireless.

To further assist you, please click on this link http://bit.ly/2CuBvXO to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Questions 4