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Top Question
#19072

why was phone disconnected.

my phone was deactivated and i am wondering why.. i pay an extra premium for data

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Answer:
by #1704190

Hi MoralFerret902 . I'm Maria from Straight Talk Wireless. I noticed your post on this blog, and I want to help you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

by #1693655

According to Straight Talk Wireless your line may not be completely activated. Please call Straight Talk Wireless Customer Care Center at 1-87*-430-2355 for assistance.

by #2173615

It wont let me call or text at all after after setting wi fi blue tooth settings to default settinfs . what do i need to do

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Question:
#88441

Transfer my service.

I dropped my old phone and it is no longer usable, I can't see the screen and can't make calls. How do I transfer my service to my new phone with my old phone not working? Their website was no help.

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Answer:
by #2116892

Put your old sim card in the new phone. As long as it's with the same service provider that should work. I've done that before. Phone must be compatible with the sim card

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Question:

How do I match sim card to certain number so I can activate it?I have 4 phones and I mixed up sim cards and I am trying to activate my boyfriend's phone an I can't do that untill I find what sim card matches his number - 585307****. Can u help?

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Answer:
by #2000726

According to quora.com most SIM cards when new, will have the number printed on them. You could put the SIM into a SIM reader or a phone. In some cases, the phone number for the SIM will be stored on the SIM. Alternatively, the provider will offer a number of “USSD” codes which can be dialed from the phone/device to determine what the MSISDN (phone number) is.

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Question:
#58688

Can I change to a $45 car from a 55.

If I have a $55 package can I get a $45 package in the card will go on without a problem

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Answer:
by #1964643


Your question about changing your plan is rather specific. It is better to contact Straight Talk Wireless customer support. You may reach their customer care representatives at 1-87*-430-2355.

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Question:
#38713

Why is my messaging messed up.

I have had service for quite a few months. Every month I have to renew my messaging service.

I need a response for this. Its been going on way to long.

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Answer:
by #1860514

According to Straight Talk, all Straight Talk phones are text-message enabled. If this feature is not working, you may have no signal or no service in that area. You should know that 3 to 5 bars are displayed on the signal strength indicator on the top of the screen, and that the "You have insufficient funds to send message" is not on your display.
For further assistance, please contact Straight Talk Customer Support: by phone at
  • using their live agent service;

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Question:
#29090

What’s the best antivirus protection for my iPhone 6s.

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Answer:
by #2027272

You dont need antivirus for an iPhone dude. The iPhone is entirely safe from malware so yeah dont worry about an antivirus

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Question:
#24651

How can I change my phone number.

I am getting g to many unwanted callers / telemarketers and I want a different number asap

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Answer:
by #1786645

As stated on quora.com, to get a new Straight Talk Wireless number, you should call 611 on your phone and tell customer service rep you are getting too many unwanted callers/telemarketers. They should give you a new number at no charge at all. The Quora answer also states that you may call 1-87*-430-2355 one of the options on the menu is to change your mobile number. This will assign you a new number from your activation zip code. Then you should turn the phone off for about 5 minutes and the number will be charged. This process is irreversible and your old number will be permanently lost.
To get more information about the steps on how to change the number, please call the Straight Talk Wireless customer care team by phone at (877) 430-2355 (toll-free number).

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Question:
#24372

Will a Verizon V10 phone get service with straight talk.

After purchasing a Straight Talk, Bring Own Phone activation kit from Walmart. Inside, it had 3 Sims cards.

1) Verizon 2) AT&T 3) T-Mobile I have a V10 LG. I tried to activate my phone from the Veriizon Sims card from the kit and it will not connect to Straight Talk

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Answer:
by #1778817

According to smartphonematters.com Straight Talk uses the four major networks Verizon, AT&T, Sprint and T-Mobile but they don’t offer all four networks in every area.
In some cases the Verizon network might not have coverage in your area and Straight Talk is unable to offer it. In other cases Verizon might be available in your area but Straight Talk doesn’t offer it there.
When you sign up for Straight Talk they use your ZIP code to check what networks are available in your area.

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Question:
#23902

Can I use my tru connect with my zte zmax champ lte phone?

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Answer:
by #1775347

Unfortunately, the information you require is not available at Straight Talk Wireless FAQs. It is better to contact their customer service by phone at 1-87*-430-2355 or via a live chat option.

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Question:
#23698

I still have 20 days left on my phone plan so why is my phone not working?My phone stopped working early

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Answer:
by #1772156

Unfortunately, Straight Talk Wireless FAQs don't provide information on the reasons your phone has stopped working earlier. Please, contact Straight Talk Wireless customer service in order to check your account. You may reach them via email at custsrv@straighttalk.com

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