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1 comment
3.4
Poster increased review rating.

I bought a card for my daughter inevitably she has an iPhone and the card I bought is not compatible with her phone so I am simply trying to get a refund ( which the retailer from which I bought it from refuses to give) so that I can buy the right card. I would even settle for the credits for the total amount of $32.00 to her account so that she can apply it to Future cards she or I need to buy. What is the best way to go about this to get the refund/credit quickly as possible?

Monetary Loss: $32.

Preferred solution: Full refund.

Location: 7500 66th Street North, Pinellas Park, FL 33781

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#2127407

Hi Christie B Tyu. This is Maria from Straight Talk Wireless.

We're sorry to know the the plan you purchased is not compatible to be added to your daughter's phone. We understand how you feel. Let us see what we can do to help you. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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