They are based out of India and do not adhere to American standards at all. I also was hung up on.
Way to go walmart use a foreign country to rip off Americans. I was also hung up on for no good reason at all. DO NOT USE this service they are are under the impression that we are *** and not worth good customer service. You will end up in a battle with them.
In fact if you read there contract it states that they can and will terminate your service for even a harsh word. What does that tell you?
If they have to put it in writing you know very well that you will be mistreated.
Product or Service Mentioned: Straight Talk Wireless Phone Service.
Monetary Loss: $300.