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Call the call center to get an exchange phone. They stated that the only way I can get a phone is to send the old one first.

I have seven little children at home. I cannot have a phone. We live in the country. Not in the city.

They say its an policy issue. No one can change it. Then they hung up the phone on me. My only words are Wow.

Any solutions. Anyone

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MariaST
#837055
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

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