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1.0

I purchased a straighttalk mobile hotspot and a 5gb data card for $50 at WalMart Dec 1. Get it home, activate it, add my data plan, everything seemed fine.

The next day, my data is gone! I hadnt used it and after calling customer service twice (i was disconnected first time), they say the device is faulty, take it back to WalMart. I do. Since im using a tablet, i bought the BYOT package this time.

None of the sim cards fit my tablet! Now, straighttalk says take it back to WalMart. Walmart says call the manufacturer and im out $100. Ive spent 4 hours on the phone with straighttalk total and driven 40 miles back and forth to walmart.

Its Christmas soon and this was supposed to be a gift for my son! Dont buy this product!

Reason of review: Bad quality.

Location: Plattsburg, Missouri

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MariaST

Hi. Iโ€™m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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