Straight Talk Wireless Reviews
Straight Talk Wireless Reviews
I have been a new customer for about 2 weeks with this same issue, everything you stated is true af and no matter what you do or say, each person have you do the same thing. My expensive phone 3 sim cards later my *** still not working.
I have no data usage when away from home and at home I have my own wifi. No MMS text messages can be sent or received individually or a group.
Can not send group text with or without a picture, and cannot send individual text messages as of today they call themselves working on my phone, the more they work the less I have. I have 2 straighttalk phones now and if they dont hurry and fix mine, these are straight up donated for emergency calls only.
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Verified Reviewer New ReviewerThey stole 3 months of payments I had in reserve
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnlocking device
Can't get my phone number switched to straight talk
User's recommendation: Don't use straight talk.
- Service is very poor very verry poor
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Verified Reviewer New ReviewerVery upset with the Philippines customer service
I have been waiting 40 days to get my replacement phone and have to call in every other day, spend 1/2 hour on the phone and they keep telling me wait 3-5 days for it to show up.
User's recommendation: Get a better phone company, not Straight Talk.
- Cheap and no contract
- Cheap
- Customer service
Never get a straight answer
User's recommendation: Don't bye a high price phone and use it on straight talk wireless they will put a block if you decide to stop using them under one year.
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Verified Reviewer New ReviewerBad review
. They shut you off for being late on a payment-what is a consumers way of letting them know that they are in the wrong? User's recommendation: Go somewhere else for the service.
- Nobdy was willing to try anything different to help
- Every agent gives differing info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey also canceled my order.
User's recommendation: Don't use straight talk to buy a new phone.
- Service until i needed help
- Have alot of problems
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Verified Reviewer New Reviewer
- Coverage
- Poor customer service
- Poor service quality
- Poor resolutions to problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi Glenda H Wsr. This is Maria from Straight Talk Wireless.
To further assist you with your refund request, please copy this link http://bit.ly/2CuBvXO and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We are looking forward to work with you. Thank you.
Hi Victoria T Oul. This is Maria from Straight Talk Wireless.
Our sincere apology for the inconvenience that you have encountered with our service. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. To further discuss this, please copy this link http://bit.ly/2CuBvXO and paste it to a new window for chat support.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We are looking forward to work with you. Thank you.
- Refusal to help
- Coustmer service sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer Hi Victoria T Usp. This is Maria from Straight Talk Wireless.
Our sincere apology for the inconvenience that you have encountered with our service. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. To further discuss this, please copy this link http://bit.ly/2CuBvXO and paste it to a new window for chat support.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We are looking forward to work with you. Thank you.
Hi. This is Maria from Straight Talk Wireless.
We're sorry for the inconvenience this may have caused you. This is not the kind of service we want our customers to experience. Let us further review your account so we can help you with this issue. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be glad to hear from you.
Hi Debbie A Khi. This is Maria from Straight Talk Wireless.
We're sorry for what happened to your phone. We can deactivate your phone and tagged it as lost/stolen or we can transfer your phone number and service to another phone if you have one. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be glad to hear from you.
- Prices of their plans
- How long customer service takes
To activate a phone
- Havent even been able to make a call yet
- Customer service ineffective
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Hi, Rodney A Edv. This is Maria from Straight Talk Wireless.
We apologize if you are having a hard time activating your new phone. We are here for you, and we would love to help out. Kindly chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word ACTIVATE to 611611.