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Straight Talk Wireless - No service in Kentucky

I use straight talk in every state I've been to but the minute I hit Kentucky no service,doesn't matter if I'm on ground on in air, it's dead. So does this mean I need another phone with a different server when I visit Kentucky. This is totally ridiculous.
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#1497368

The worst company I've ever dealt with in my life. First I was told they don't have a corporate number just only supervisors to talk to. All I wanted to do was activate my daughter's old phone in which time they transferred my daughter's info from her current phone...
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1.4
#1494446

Straight Talk Wireless - Lying promos

Straight Talk Wireless - Lying promos
I only had enough money to buy a 35 dollar card this time and when I got more money I checked into buying an extra data card which happened the same day as I was looking at what they offered which the highest one is only 2GB I got this text message so I got excited and called no one could help me they said it was a mistake that I had to buy a whole new plan well that sux seeing how Verizon , tracphone and straight talk are all the same company don't you think they should honor this promo anyway I mean isn't there a law against false advertising?I've never had so many problems with either company until lately now it's like one after another. EVERY SiNGLE TIME I HAVE TO DEAL with them !!!!!! Did management go to sleep or what!!!!!
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3.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Product
Straight Talk Wireless Deal
#1491503

I always buy the 45 dollar plan that just last month was given a data boost up to 25 GB. I didn't realize that my niece had gotten my phone one day and apparently watched 10 GB worth of videos and I subsequently I hit the 25 GB wall on the 29th day of service and my...
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MariaST
MariaST

Hi WiseJaguar977. I'm Maria from Straight Talk Wireless. We regret to hear that you are displeased with the product and service. We understand that your previous experience wa...

Anonymous
Anonymous

*Update* After I was finally able to speak to an actual live person this morning we went through all of the usual things (that I had already tried several times before and did...

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2.5
#1489439

I have never had them as a service.....I know it's very likely that the thousands of Identity thieves have...and then cry foul when there are Security companies and Gov Entities like the FCC who work on large cases. They will find you.
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MariaST
MariaST

Hi PSIDVictims. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I want to help you. Please chat with us using this link http://bit.ly/2CuBvXO or ca...

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I didn't like
  • Giving a line to anyone who asks for it
#1485242

Ive bought two new straight talk phones to replace my old straight talk phones. Ive been told i cant use them. Take them back. If i could i would but you cant take back once you open them ive talk to two people whove been rude once i ask if she was still on the phone....
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MariaST
MariaST

Hi LoyalGiantSchnauzer. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. What happened to you was unfortunate and we wish to make it ri...

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Straight Talk Wireless Customer Care
#1483929

Ive had this same sim card and number for years. Ive had two different phones with this sim card. Ive never missed a phone payment. I had to switch my sim card to a different phone because my iphone broke. When i called to have the number switched she acted like she...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For you...

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1.9
Product
Straight Talk Wireless Phone Service
#1480422

No matter how strong my signal is, I still get knocked offline repeatedly while trying to use some of the 'unlimited' data I paid good money for- even after adding a fresh card, nowhere near the 10 g limit,so not a matter of over use- thinking of switching directly to...
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MariaST
MariaST

Hi UniformNightingale353. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://...

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2.4
Product
Straight Talk Wireless Ultimate Unlimited Phone Plan
#1480303

I just purchased the hotspot and the 5gB card. I was able to use for about an hour or so. When my service didn’t work I chatted with “Millie” who told me I was out of service. What?! Then when I called to talk with someone he put me through to a recording that said to...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat...

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1.2
#1477865

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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Straight Talk Wireless Products and Services Reviews

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I purchased a phone card, and it wasn't rung up correctly. I called Customer service SEVEN different times, only to constantly get the run around. When they finally answered, I was told to take it back to the store, get it re scanned, then call them back. For two hours...
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MariaST
MariaST

Hi FavoriteEdibleFrog888. This is Maria from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you resolve you...

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4.1
Product
Straight Talk Wireless Customer Care
I liked
  • It was cheaper
I didn't like
  • Customer service or lack of
#1471069