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I have spent 3 days trying to get my problem solved with no success. Purchased a new Galaxy J7 skypro with $45.00 unlimited plan on July 14th. Everything worked great until Aug 9th at which time my music on Pandora kept buffering. I also noticed Facebook pages were...
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MariaST
MariaST

Hi CalculatingJavanRhinoceros. My name is Maria from Straight Talk Wireless. I noticed your complaint and I want to help you. Please click on this link http://bit.ly/2CuBvXO t...

#1327501
Straight talk charged my account as agreed for 56.00 on Aug 5,2018. Then i went out of town. Got an email alert that straight talk was charging me again a week later in the amount of 58.00. The bank said talk to straight talk before they intervened. Im on the phone...
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1.5
#1326620
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Straight Talk Wireless - It was ok

When u order a phone from straight talk on warranty dose the phone come with a sim??
#1325315
I cancelled service 2 weeks ago for a number I would no longer be needing. I followed the instructions and got confirmation that the phone was cancelled, and I followed the instructions to cancel the autopay, but it was not cancelled. Today I see a pending charge on my...
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1.6
I didn't like
  • Cancellation on website
#1324266
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Straight Talk Wireless - False advertising!

Don't do it! Coverage map is falsely advertised. Less than 2mbps from 10am to 3am in Avondale/Phoenix AZ, and many other places in the US (OTR truck instructor) when they advertise 4G LTE. Total scam. Even after you expend the 10Gig "unlimited" it supposed to be at least 2Mbps. During peak times it's less than 1mps.
1.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1322084
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Straight Talk Wireless - Horrible customer service

Was having trouble with network, called and sought help, person on other keppt saying I'm looking it up without asking what was wrong, then switched me to someone else because he couldn't help, that person put me on hold without telling me and left me there. I was so upset.
1.0
Details
Billing Practices
Style and Design
Value for money
#1321583
Weak signal and no 4g data. I have been a straight talk customer for several years now. And until recently have not had many complaints. But within the last two weeks my signal has been horrible, and my supposed 4g data has been nonexistent. Tried calling customer...
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#1320307
About two years ago I got straight talk wireless to save money and the caller ID on my wife’s landline would always show the name of a woman who had my number before me and Straight Talk said they would take care of it and it could not seem to be fixed then they sent...
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#1320225
I have not had my phone for more than 6 months, when I bought the phone and put my minutes on it worked for 2 days then I had to go and return my phone and purchase a whole new one for the new one to work for only 2 days again. Call customer service to be told I need a...
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1.0
#1316732

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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I personally have four Straight Talk account on three different phones.. there bring your own phone has three SIM cards for $45.. but if you activate 1 and realize its towers don't have good service around where you live... May not 9 the service difference between the...
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1.9
#1315689