Show reviews that mention
phone service customer service customer card number sim card money plan problem
Filter review
  1. 399 reviews
  2. 258 reviews
  3. 141 reviews
  4. 73 reviews
  5. 38 reviews
Most helpful review

Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
View full review
View full review
Comment
Helpful 0 Not helpful 0
227 comments
#1886512

I would never bend over backwards to help you out either. Maybe you should just use a different phone service.

Reply
0 3
View more comments
ID
#204724 Review #204724 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Automatic payments

I have no complaint. I called to make sure I had automatic payments each month. I had change my credit card number which trigered all this
View full review
Comment
Helpful 0 Not helpful 0
ID
#2539172 Review #2539172 is a subjective opinion of poster.
Location
Valrico, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PHONES NOT ACTIVATED

i called to activate my phone and transferred my number from walmart family mobile to straight talk when i went thru the prompt on the phone asked for serial # and the 15 digit card # Now both phones arent even working so that i can call straight talk to ask for help. Also it never asked for the sim #
View full review
Comment
Helpful 0 Not helpful 0
ID
#2538884 Review #2538884 is a subjective opinion of poster.
Location
Seabrook, New Hampshire
Service
Straight Talk Wireless Samsung Cell Phone Activation
Pros
  • Straight talk bc there no contract
Preferred solution
Let the company propose a solution

Cannot make or recieve calls

I didn't have service for a day own two lines ended up rebooting one of my phones and lost all my pictures I was only able to use wifi
View full review
Comment
Helpful 0 Not helpful 0
ID
#2534839 Review #2534839 is a subjective opinion of poster.
Location
Harriman, Tennessee

Someone using account

Someone has my straight talk device and I did not grant them permission the number was 870-520-**** but now it's saying this no longer in service or the number has been changed or disconnected every time I call it and I'm really tired of this ridiculousness
View full review
Comment
Helpful 0 Not helpful 0
ID
#2534195 Review #2534195 is a subjective opinion of poster.
Product
Straight Talk Wireless Account
Pros
  • I could go almost anywhere in the us and use my phone
  • Service
Cons
  • Staff do not seem to know their jobs
Preferred solution
I would like to know how someone accessed my account without my information and change the phone number or whatever

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to unfreeze my service plan VIN number after 72 hour waiting period

Telephone number 609-251-****Did you my phone being stolen I had to have the account Frozen I want to unfreeze it but I kept you reached out to talk to straight talk fluor phone number and I can't use my new phone to call it as it won't go through please help me unfreeze my account as I've waited to 72 hours required thank you Trina boyar telephone number 609-**** * * * *
View full review
Comment
Helpful 0 Not helpful 0
ID
#2531161 Review #2531161 is a subjective opinion of poster.
Preferred solution
New phone activation

I need my account number and pin#

1.3
I need port a release porting from straight talk to qlink account # and pin# thank you 515380**** you cant call me the phone doesnt work lois young nickykitty 1951@***.comalwsys ktep your account and pin number safe
View full review
Comment
Helpful 0 Not helpful 0
ID
#2530854 Review #2530854 is a subjective opinion of poster.
Location
Des Moines, Iowa

3.8
My phone was stolen, so I called straight talk to get freeze my account since I had just paid $65 for the month and had to buy a new phone. Well it took me almost 3 weeks before I received my new phone. I called them to unlock my phone number a week before activating...
View full review
View full review
Comment
Helpful 0 Not helpful 0
ID
#2529402 Review #2529402 is a subjective opinion of poster.
Location
Laurel, Maryland

I need my account number

I needed my account number and account number to port my number to qlink you didnt let it get transfered why?
View full review
Comment
Helpful 0 Not helpful 0
ID
#2528786 Review #2528786 is a subjective opinion of poster.
Location
Des Moines, Iowa

Need to shorten auto refill its too long

2.4
need to shorten auto refill, to much add bs, its way to long and is annoying. Would you like to auto refill? I'm sorry invalid response, I'm sorry I didn't get that...........

User's recommendation: yes and no.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2527879 Review #2527879 is a subjective opinion of poster.
Location
Kimberly, Idaho

I need my account number and pin to transfer to qlink

2.0
they said the numbers were incorrect please help me so i can getnservice imnwithout service nowi wouldnt donitni lost my service
View full review
Comment
Helpful 0 Not helpful 0
ID
#2527530 Review #2527530 is a subjective opinion of poster.
Location
Des Moines, Iowa

To activate a phone

I bought a phone and want to activate it on my straight talk service. I'm a previous customer and love straight talk.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2527332 Review #2527332 is a subjective opinion of poster.
Service
Straight Talk Wireless Samsung Cell Phone Activation
Pros
  • Prices of their plans
  • Unlimited data
Cons
  • Unreasonableness
Preferred solution
A phone activated

I need my account number and pin #

3.0
im changing my carrier to qlink so i need the account# and pin I cant make calls now or receive themmake sure your presentncarrier has your numbers
View full review
Comment
Helpful 0 Not helpful 0
ID
#2526267 Review #2526267 is a subjective opinion of poster.
Location
Des Moines, Iowa

Need to cancel contract

Brought a new from Verizon and need to transfer service to my new phone. Phone ring but but cant receive calls a
View full review
Comment
Helpful 0 Not helpful 0
ID
#2520602 Review #2520602 is a subjective opinion of poster.
Preferred solution
Phone transfer to Verizon

Forward incoming calls text on to another phone

MIS place phone need to know how to forward incoming calls n text n can u tell me what brand my phone is
View full review
Comment
Helpful 0 Not helpful 0
ID
#2519825 Review #2519825 is a subjective opinion of poster.
Preferred solution
Know my phone brand how to forward incoming calls and text til I fine the phone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SIM card issues

Cannot make a call, it tells me that I am not registered with the network provider after switching to a new phone
View full review
Comment
Helpful 0 Not helpful 0
ID
#2519635 Review #2519635 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Brands Related to Straight Talk Wireless

logo

TracFone

1.9
1503 Reviews

“I have ample minutes and days. Battery is fully charged. Every call I have tried in the last month. I...“
logo

Safelink Wireless

1.9
1152 Reviews

“I received a call from Safelink saying I needed to recertify. When I called them, I was told I didn't...“
logo

Total Wireless

2.0
848 Reviews

“Ordered a phone from website on 1/6/20 Received phone on 1/8/20 The phone was trash ,,only one speaker...“
logo

Simple Mobile

1.7
744 Reviews

“This sucks and I get even more stressed looking at all the Yelp reviewers who got screwed on this same...“
See all related companies

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article