Straight Talk Wireless - SCAM! BUYER BEWARE!
Straight talk uses false advertising. They say the specs on the phone are better than they are. I called to get them to make it right and it is the worst customer service I have ever experienced! THIS COMPANY IS A SCAM! DO NOT BUY! I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN!
We don't call a lot of people. We though we'd save money with Straight Talk. I can call my son in Maui. We've come across 5 numbers locally that we can't call. Yesterday we discovered that we can't call the New York State Police. Unacceptable. I called ST customer...Read more
I have been going back and forth with Straight talk and smart pay trying to understand why I started a lease for a Note 9 with and unlimited plan yesterday 09/15/2018 and was told that I have to wait 3 days before my phone can be sent to me. Smart pay directs me to...Read more
I got on live chat 10-15-2018 bout my phone not staying charged twice and last time a supervisor was supposedly on there i was cut off both times in the middle of typing. They made a replacement ticket but i was supposed to send this phone back and then i would get a...Read more
Okay, so after saving my points for years and finally redeeming them for a FREE month of service, I lost my discounts. I even called and talk to a rep to make sure that would not happen before doing it. In order for me to redeem my points for a free month, I had to...Read more
Reward program offered,Oct 14,2018, typed and all information call customer service she informed me that I had the wrong email address about 20 minutes on the phone have end up calling back after I hung up with them and try to enter it again and still wouldn't let me...Read more
Your Internet is junk I am going to switch soon as possibleRead more
I have had the absolute worst experience with your Straight Talk Customer service. I am absolutely appalled and you should be embarrassed for the way this company handles customers issues. I have spent several hours total with your customer service and was told that my...Read more
- Prices of their plans
I didn't like
- Refused a refund for data unused
- Language issues
- Customer serive and refund issues
First off, there isnt a csr that doesn't have such a thick accent that I can understand. I can only ask to repeat what they said so many times. Basically, they charged my bank account for services I never received. When I called them I got the run around after run...Read more
I bought a galaxy through straight talk and it didn't work right so they sent me a box to mail it to them for a replacement and I never got a phone back! So I'm out all the money paid for the phone plus had to buy two cards ( one of which came with new phone) and...Read more
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