Straight Talk Wireless - Could not port my phone

Tried to bring att number over. I was out of contract. Charged me and shut off phone. Phone never worked. Customer service put me on hold for hours. Never resolved. Changed to verizon. They suck too

Straight Talk Wireless - Poor service

its was absolutly horrible i wont be shoppong here again
i called last weekend to ask a simple question i was then transfer to a lady who english was much worst that the first person was. My phone was later then completely cut off by this 2nd lady on 3/3/18 i had 2 witness in the room with i had the straight talk lady on...
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Hi. This is Maria from Straight Talk Wireless. We do apologize for the inconvenience that you've experienced with your phone and our customer service. We are determined to hel...


Straight Talk Wireless - Poor customer service

Told to call different number to talk to a different department over and over and.....over. I WOULD NOT RECOMMEND STRAIGHT TALK TO MY WORST ENEMY. LOL

Straight Talk Wireless - Wasted 6 hours for nothing

Bought q 55 card an aftet a week speed slowed to 2 g i was hung uo on 4 times an laugh at i been a custmer for 6 years spent iver 10 grqnd an no one can tell me what i did wrong

Straight Talk Wireless - 55$ RIP OFF ULTIMATE UNLIMITED PLAN

I bought at walmart the $55 ULTIMATE UNLIMITED PLAN after watching movies on my phone for 2 weeks they cut my ultimate unlimited 4g down to 2g said i was using to much data my box does not say $55 10gb of data it says ULTIMATE UNLIMITED

Straight Talk Wireless - Awesome

Nothing happened to me. Great phone, great Customer Service. So glad i left my other carrier to use Straight Talk Wireless. Thank you so much.
I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
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Hi. This is Maria from Straight Talk Wireless. I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let...

I didn't like
  • Fact i had to lose money
  • Spending 4 different days and multiple hours on the phone
  • People who couldnt speak good english

Straight Talk Wireless - Pissed consumer

I got nothing but a bunch of excuses nobody helped work it out. My phone got shut off. When asked for supervisor before i got shut off was told she wasn't abailable. When i asked for her to contact me i was told id get same answer. .
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
(877) 430-2355
I just spent 3 hours on the phone with Straighttalk. I have a screenshot of the time (as it was my computer phone) to prove it. The last hour was with the so called "Head office" in Miami.. which I got through to after being on the phone for almost 2 hours. Finally the...
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This is Christian from Straight Talk Wireless. We apologize for the trouble. Allow us to assist you further and gather the information. Please chat with us using this link htt...

I didn't like
  • How long customer service takes
  • Using people whose accent is so strong i cant understand them
  • Inflexibility