filters
state:
Show
city:
Show
product:
Show
Show

Straight Talk Wireless - They said Ultimate Unlimited Data did not mean unlimited.

Should I say more? Same day I bought card they suspended my service because Ultimate Unlimited Card did not mean unlimited. It was almost funny, had it not been so tragic.
#1281127
purchased straight talk November 2017. Data was slow and buffered, causing fast data consumption. This was not always the case, but frequent. I was okay until a week ago I get little to no internet connection. I purchased data twice due to buffering eating up my data...
Read more
Anonymous
Anonymous

Buffering doesn't eat data. Buffering is only your device not having the capability to receive enough data, the company restricting how much dafa comes through (Most likely ex...

MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. We sincerely apologize for the inconvenience you may have experienced with your phone. Allow us to review your account so we can...

#1276877
Show

Straight Talk Wireless - Took out money and cut my phone off

Y’all are worst phone ever . I was promised that I would get my49.99 back in my account . Since it got take out by mistake and then I try call fix it y’all cut my phone off so I want my money back
1.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Price Affordability
Reliability
Style and Design
Value for money
#1275742
Phone did not work after 3 months got it for Christmas for the grand daughter, said no service available received 2 non working sim cards and then they said they are sending a new phone, waited and waited, called asking where the phone is? They said I was to return the...
Read more
MariaST
MariaST

Hi uppityscorpionfish. This is Maria from Straight Talk Wireless and I have read your post in this blog. I am so sorry for the inconvenience you have gone through. We regret k...

1.4
I liked
  • Price
I didn't like
  • Dont honor loyalty
  • To reach customer service is a nighmare
  • Cannot go off script
#1275398
Phone broke so had to get was told I had get strait talk phone so I did and it was junk so I lose my card agian find a sim so now they want me to buy a sim for 1dollar and 6 bucks shipping and it be there in 5 days got one and strait talk wouldn't even reimburse me the...
Read more
MariaST
MariaST

Hi flawlessminkewhale. This is Maria from Straight Talk Wireless. Please accept our sincere apology for the inconvenience you have gone through. This is definitely not the exp...

1.7
#1273667
My phone seems to accept phone calls intermittently, and sometimes has a message when trying to call,” welcome to dbamd wireless network, 5 star wireless 1892, sounds like a redneck on the message, then won’t let me call out. Can’t receive calls or messages when this...
Read more
MariaST
MariaST

Hi EconomicElectricEel. This is Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let us check your account and see what we can do. P...

2.7
#1271612
Show

Straight Talk Wireless - Dispicable customer service

I recently refilled my service plan and my data has not reset. After 2.5 hours and 8 phone calls still has not reset. Next time spend the extra money and hire monkeys. They would do a better job than the idiots working there.
#1271513
Show

Straight Talk Wireless - Terrible

Took money from bank acc after cancell auto refill will not return it m
#1271295
Show

Straight Talk Wireless - Paid service not getinh

I was charge 49.05 for june i have no phone number never never have aoto fill with this co i will never deal with this co again in fact iam going to file a complain to the fcc
#1270928

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
More
Show

Straight Talk Wireless - Charged twice

I bought refill card to start NEW service. I set up my straight talk account for auto pay and they withdrew another charge. Not sure how to handle.
2.5
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
#1269891