Most helpful review

Straight Talk is HORRIBLE!!!!!! Corporate contact info

Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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234 comments
#2096718

I have been a new customer for about 2 weeks with this same issue, everything you stated is true af and no matter what you do or say, each person have you do the same thing. My expensive phone 3 sim cards later my *** still not working.

I have no data usage when away from home and at home I have my own wifi. No MMS text messages can be sent or received individually or a group.

Can not send group text with or without a picture, and cannot send individual text messages as of today they call themselves working on my phone, the more they work the less I have. I have 2 straighttalk phones now and if they dont hurry and fix mine, these are straight up donated for emergency calls only.

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ID
#204724 Review #204724 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Trying to use points

Was told I have 1 free month of service. Then try to redeem and only got 3 days!!. I could really use the free month as I have been recently layoff.

User's recommendation: Don't believe their rewards.

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ID
#4337401 Review #4337401 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Hotspot not working

Ive never used my hotspot just found out I had it and it says its not working just set it up also I just got a game and I need my hotspot but it says I dont have any when Ive never used it
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ID
#4335944 Review #4335944 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Payment extension

Payment Date changed from January 30th to the 3rd of February. I don't get paid til the 3rd. I just need a few more days. Will my service be disconnected? What are the plan charges for iPhone ?
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2 comments
#2303640

Hi, Sherry W Hyi. This is Maria from Straight Talk Wireless.

We are deeply sorry for the inconvenience you have gone through with our service. This is never the way we want you or any of our customers to experience. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services.

To further assist you with your concern, please chat with us using this link https://www.straighttalk.com/support/contact.For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

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ID
#4329226 Review #4329226 is a subjective opinion of poster.
Pros
  • Great company
Preferred solution
Date change

Cancel service