
Straight Talk Wireless Reviews
Straight Talk Wireless Reviews
Straight Talk is HORRIBLE!!!!!! Corporate contact info
I have been a new customer for about 2 weeks with this same issue, everything you stated is true af and no matter what you do or say, each person have you do the same thing. My expensive phone 3 sim cards later my *** still not working.
I have no data usage when away from home and at home I have my own wifi. No MMS text messages can be sent or received individually or a group.
Can not send group text with or without a picture, and cannot send individual text messages as of today they call themselves working on my phone, the more they work the less I have. I have 2 straighttalk phones now and if they dont hurry and fix mine, these are straight up donated for emergency calls only.
*** service
User's recommendation: Just go to t-mobile stay far away from straight talk verizon.
No service
Hi this is Maria from straight Talk Wireless. We apologize for the inconvenience you've experienced with our customer service.
Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-**** at your most convenient time.
Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Phone says no mobile network available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey have the rudest customer service reps I've ever spoken ti
- Available at walmart
- On the phone more then once over 30 minutes
- Not satisfied
- Immoral business practices
Because they took my payments out before the third and overdrew my account
User's recommendation: Don’t do auto pay.
Real bad service in New Mexico nw corner
LOCKED IPHONE 11 ISSUE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI returned a phone for warranty replacement. It was delivered to returns dept on APRIL 19.
Hi. This is Maria from Straight Talk Wireless.
Our apologies for the inconvenience this may have caused you. We understand where you are coming from and we are determined to make things right for you. Allow us to take a closer look into what's going on so we can work with it and ensure a resolution for you. To assist you, please copy and paste this link https://www.straighttalk.com/support/contact to chat with a live agent.
We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
We are looking forward to work with you. Thank you.
- Poorr service false promises
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You turned my phone off and I was paid til the 11th and then u don't let people talk too anyone its automated
Hi Deanna B Gam. This is Maria from Straight Talk Wireless.
We read your post. We are really sorry for the inconvenience with our service. This is not the kind of service we want our customers to experience. To further assist you with this issue, please copy this link https://www.straighttalk.com/support/contact for chat support.
We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
Their trash and the cut my service off prematurely
Cancel request for service
Hi this is Maria from Straight Talk Wireless. We really do apologize for the inconvenience that this has cased you.
Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-2355 at your most convenient time.
Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
- Customer service or lack of
The service is not working
Service issue
- Customer service ineffective
- Horrible customer service
- Terrible service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIm trying to refill from another phone
Called customer service
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Hi this is Maria from Straight Talk Wireless. We really do apologize for the inconvenience that this has cased you.
Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-**** at your most convenient time.
Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.