Straight Talk Wireless Reviews and Complaints
Add to comparison
5
Issues
resolved
1,678
Total
reviews
$190K
Claimed
losses
$366
Avg
loss
310K
Page
views
What was your experience with Straight Talk Wireless?
Customers don't like
- Horrible customer service
- Customer service staff
- Misleading terms of service
Customers like
- Price
- Unlimited plan has served me well
- Service plan
On May 11th I paid my phone bill because on May 10th they turned my services off May 11th my phone bill was paid $113.26 as of today May 21st I still have no service Straight Talk has informed me that SmartPay has me on a block SmartPay insist that they don't have me...
Read more
I talked to several people and there was only one that said they could help n of course transferred me to someone else. I bought one of the 3 EXTREMELY similar service cards at the store. I had gotten the $60 service plan by mistake thinking it was the unlimited data...
Read more
Red
That comment is too long to read in its entirety. Why not engage a reputable service if you must have wireless ? Cost ? Ironic that you must call a phone company ...
MariaST
Hi freeduck339. My name is Maria and I work with Straight Talk Wireless. Please accept our sincere apologies for the inconvenience and trouble you have been through. We can fu...
Call Straight Talk wireless to see how to get my phone replaced due to many problems with it and being it was under factory warranty. Service tech was very arrogant and ignorant made some comments concerning my family which totally blew me away. Of course my response...
Read more
MariaST
Hi. My name is Maria and I work with Straight Talk Wireless. Please accept our sincere apologies for the inconvenience and trouble you have been through. We can further take a...
I bought a $45 10 g plan that will end on the 19th of may in a few days and i ran out of high speed data but i should be able to use slow data even if it takes forever but when i try it says im offline. I tried to get help but they said to be able to help i needed to...
Read more
MariaST
Hi yearlysalamander. This is Janet from Straight Talk Wireless. We have read your post and we sincerely apologize for the inconvenient experience you had in using our data ser...
Straight Talk Wireless - Throttled service after being a customer for three years.
They have throttled my data down to .25 Mbps during the day. After midnight my speed goes back to 14-8 Mbps. I've tried everything with customer service and their final answer was "we have tried everything, sorry".
Straight Talk Wireless - Fraudulent charges from strait Talk
For the last ten months there has been a extra charge for 49.13 on my card from this company. When I contacted the company they refused a refund and told me they would continue to charge the card since I didn’t know who the charge was for!!! So I canceled the card and reported them for fraud but I’m out $492.49. Some one should start a class action lawsuit...
Straight Talk Wireless - Customer service sucks
Tried to switch my phone over to T-Mobile from straight talk they refuse to do it all I ever get when I call there are a bunch of *** Filipinos that can't speak americanish they can all go *** themselves T-Mobile rules
Straight Talk Wireless - This company is a scam
It took me 15 minutes for this to load on straight talk. You are just wasting your money to upgrade to more Gs. The 35 bucks is not bad for the phone and text however. You can get your email if you are willing to wait a half hour or so. Forget sending any photos
Straight Talk Wireless - Data not working at all
i just re paid my phone card yesterday and received 10 gigs and now my data will not work at all. i tired sending an email to the help portion of the company and no response yet.
Similar to Straight Talk Wireless
First it's difficult to talk to an actual person. Once you do pass the machine you get someone who is clearly unfamiliar with the service plans, is trained to question everything you say, and speaks very poor English. I'll explain: I called because I was originally on...
Read more
I liked
- Cheap and no contract
I didn't like
- You get what you pay for i guess
Hi. My name is Maria and I work with Straight Talk Wireless.We sincerely apologize for the inconvenience and trouble you have been through with your account and phone service....