Straight Talk Wireless Reviews with Media
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Customers don't like
- Horrible customer service
- Customer service staff
- Misleading terms of service
Customers like
- Price
- Unlimited plan has served me well
- Cell phone
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Straight Talk Wireless - Lying promos
I only had enough money to buy a 35 dollar card this time and when I got more money I checked into buying an extra data card which happened the same day as I was looking at what they offered which the highest one is only 2GB I got this text message so I got excited and called no one could help me they said it was a mistake that I had to buy a whole new plan well that sux seeing how Verizon , tracphone and straight talk are all the same company don't you think they should honor this promo anyway I mean isn't there a law against false advertising?I've never had so many problems with either company until lately now it's like one after another. EVERY SiNGLE TIME I HAVE TO DEAL with them !!!!!! Did management go to sleep or what!!!!!
My name is Dana ##. I have been a straight talk customer for a little over 6 months. I was a metro PCS customers for over three years until I moved to an area I couldn't get connection so by the advice of a few of my friends and customers I switched to you. I recently...
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Featured
October 1 I was charged 38.56. For my October monthly charge. October 5 I was charged again 37.46. October 10 Hurricane Michael happened so no towers were available to even use data. October 19 my sister purchased another 37.46 because my brother passed away and I...
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I liked
- Cell phone
I didn't like
- Employee knowledge
- Rude service
- Language issues
During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was used up. My sister bought me another 35.00 worth in data only to get nothing. It said no data. That is 70.00...
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I liked
- Reliability
- Good until you need help
I didn't like
- Incompetence of customer service
- Given the runaround
Iwireless recently was taken over by T-mobile. I then switched to Straight Talk because the coverage map was impressive. I used the ST AT&T gsm because of the coverage map. I drove 20 miles away from my house & there was no service. Yes it was a small town but...
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MariaST
Hi. This is Maria from Straight Talk Wireless. I definitely understand your frustration and I apologize for all the inconvenience you have experienced. We are determined to he...
Straight Talk Wireless - Throttled service after being a customer for three years.
They have throttled my data down to .25 Mbps during the day. After midnight my speed goes back to 14-8 Mbps. I've tried everything with customer service and their final answer was "we have tried everything, sorry".
Straight Talk Wireless - Customer service sucks
Tried to switch my phone over to T-Mobile from straight talk they refuse to do it all I ever get when I call there are a bunch of *** Filipinos that can't speak americanish they can all go *** themselves T-Mobile rules
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...
I would like to start off by saying that I originally was satisfied with their service. However, the phone options were less than desirable, down right worthless in regards to the phone I purchased. After a couple months when my phone with 32 GB card purchase was...
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MariaST
Hi. I'm Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve this issue, please contact us via chat at http://bit.ly/2gQCmUz?caseId= and we will be glad ...
I liked
- Monthly cost was good
I didn't like
- I was overcharged given the run around and lied to by employee
Companies Similar to Straight Talk Wireless
After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The...
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Anonymous
They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...
Anonymous
You missed a few brands under the Tracfone umbrella:TracfoneNet10 WirelessStraight Talk WirelessSIMPLE MobileTelcel SafeLink Wireless Page Plus Total Wireless ...And they're A...
I liked
- Coverage
- Price
I didn't like
- Poor customer service
- Spitefulness
- Unreachable
Select Reason
Hi UnluckyJaguar. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenien...