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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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Anonymous
Anonymous

Please file complaints w the BBB. It's the only way to pressure this company to do what is right. They will tell you that ur phone is compatible, but then u realize after a sh...

Anonymous
DC

Do not go w this company. Straighttalk is horrible n will not budge. No service on my phone. Unable 2 text or call. No mobile data for weeks. They will not refund money nor ca...

#204724
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Amy

Just got refill on 18 th and slow or no data at all i paid for unlimited??

Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been...
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Anonymous
C Turner

Has anyone tried to switch to total wireless?My straighttalk phone was activated for almost a year, an Lg Fiesta from Walmart that came in a straighttalk box! Then I bought a ...

Anonymous
upset customer

am on my 2nd day of trying to get my straight talk phone to activate.several people have tried and failed yesterday. at 5pm or so yesterday, I had to leave the problem at whic...

#218730
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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Anonymous
Anonymous

Same exact thing here!!!!

Anonymous
Anonymous

I was given a iphone to me by my brother. He had gotten it from a former boss who had a newer version never been activated. AT&T would not activate without former owner taking...

Covington, Virginia
#602496
Been with Straight talk from August 2012 on, phone works great, no complaints with the phone itself but the so called customer service is ***. When our first month of pre paid service ( which we paid instore with the card for $45+ tax ) was a week from expiring, I was...
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Anonymous
Anonymous

I went to my account and stopped AUTO REFILL but the *** holes charged me any way !!!! I called and they say they can do nothing !! They then stopped AUTO REFILL on the phone ...

Anonymous
Anonymous

I've been with Straight Talk for over 5 years on auto pay. My daughter just recently pointed out that every month our payments come out a day earlier. Pulled up my last 6 mo...

I purchased a 2 Sim cards and two $45 monthly card because I was told that I could not start service with the $30 card. When that card service ended, I purchased two $30 cards. The automated phone service told me the $30 card was not valid. I called customer service...
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Anonymous
Anonymous

My wife bought the 30 dollar card and it doesnt work on my smartphone please help

Anonymous
Anonymous

I went to walmart to purchase a $30 straight talk service card for my sister. When I got home she scratched the pin and started the process. It stated that it wasn't valid. I'...

#395188
My high speed data was cut from 4g to 2g because I went over my data limit. After contacting customer service and informed them that the reason I've been using so much data is because I live in Eastern North Carolina and power, TV and phones are out due to hurricane...
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Anonymous
Kayla

So I guess straight talk is the only carrier NOT helping customers after hurricane Florence. Not surprising at all. I'm sure many customers like myself used all data during th...

Anonymous
Wanda

This company has done nothing for hurricane victims...my phone was not working....had very limited to no service....couldn't find out what was going on...had no power and no s...

4.0
#1359367
I bought a Straight Talk Phone 2 years ago, and added a Straight Talk unlimited plan. Everyting was great until I tried to combine all our family lines into one plan with T-Mobile. I called Straight talk and after 30 minutes on the phone with three different people...
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MariaST
MariaST

Hi TenderJay459. This is Maria from Straight Talk Wireless. We are sorry for the inconvenience that you've experienced. As your service provider, we are determined to help you...

Anonymous
TC

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

2.0
I liked
  • Service until i needed help
  • Good until you need help
I didn't like
  • Underhanded billing practices
#1374044
I have had the absolute worst experience with your Straight Talk Customer service. I am absolutely appalled and you should be embarrassed for the way this company handles customers issues. I have spent several hours total with your customer service and was told that my...
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MariaST
MariaST

Hi SophisticatedLynx247. This is Maria from Straight Talk Wireless. We are very sorry for the inconvenience you are going through. We understand where you are coming from and ...

1.3
I liked
  • Prices of their plans
I didn't like
  • Refused a refund for data unused
  • Language issues
  • Transferred numerous times
#1380407

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
More
i have had the same straight talk number for 3 years 2 days ago my service was stopped i called first they told me i had never had service then after 3 hours of arguing they managed to find my number i never had and reattached it to my account today while i was on a...
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MariaST
MariaST

Hi, IntriguedRabbit. This is Maria from Straight Talk Wireless. We understand your frustration. We apologize for the trouble that you have been through. Allow us to gather som...

MariaST
MariaST

Hi IntriguedRabbit. This is Sara from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenie...

1.0
#1362426