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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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Anonymous
Shelby

So glad I am not the only one who's had this problem but two phones of the exact same make and model for my children for Christmas called to activate them was told they were a...

Anonymous
Brock

I've been going thru the SAME exact thing! I started my plan in February. Since then, I've had a phone that shorted out on me, a bad replaced SIM card, an overheating phone. M...

#204724
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

Anonymous
Anonymous

Mine is exactly the same. What is happening?

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been...
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Anonymous
Mackenzie Vierow

I activated my phone and cannot make texts or calls ???? Fix this!!!

Anonymous
rickykegs

I am currently going through the same thing! Transferred my Verizon phone and 36 hours later still nothing. It’s only through my WiFi I can write this regretting review. St...

#218730
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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Anonymous
Jpjowers

Buy anotheir cheap straight talk phone with a compatible sims card make sure you activate the new sims card and once that's done put it in the phone you want to use had to do ...

Anonymous
Anonymous

So I bought a phone from someone off of Facebook. I called straight talk to activate the phone and they told me it wasn't properly scanned! I am so pissed off! I don't have pr...

Covington, Virginia
#602496
Been with Straight talk from August 2012 on, phone works great, no complaints with the phone itself but the so called customer service is ***. When our first month of pre paid service ( which we paid instore with the card for $45+ tax ) was a week from expiring, I was...
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Anonymous
Anonymous

I've been with Straight Talk for over 5 years on auto pay. My daughter just recently pointed out that every month our payments come out a day earlier. Pulled up my last 6 mo...

Anonymous
Brittney

They move my service refill day up a day each month

I purchased a 2 Sim cards and two $45 monthly card because I was told that I could not start service with the $30 card. When that card service ended, I purchased two $30 cards. The automated phone service told me the $30 card was not valid. I called customer service...
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Anonymous
Anonymous

My wife bought the 30 dollar card and it doesnt work on my smartphone please help

Anonymous
Anonymous

I went to walmart to purchase a $30 straight talk service card for my sister. When I got home she scratched the pin and started the process. It stated that it wasn't valid. I'...

#395188
I had been with StraightTalk for several years, but for the last year my service had declined to the point I could not make or receive a phone call unless I went outside my house. People with different services could use their phones, but mine would not make...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue. Let us further check your ...

1.1
I liked
  • Phone and service plan
#1155732
I just wanted to share my most recent experience with Straight Talk Wireless. After several years with AT&T paying those guys over $36,000.00 I decided to go a cheaper route. I should have stayed with AT&T. Within the past several weeks, I have purchased...
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Anonymous
Anonymous

I have an iPad Air 2 and was using the T-Mobile free data for life, but it ran out and my account had frozen up, so I had bought a straight talk data sim, item worked but I di...

Anonymous
Anonymous

Wow, you are the worst story teller ever! If i was married to you i would smother you in your sleep.

1.0
Blue Springs, Mississippi
#529418
The Tracfone/Straighttalk unlocking policy states.. ( Customers must request phone unlocking. Straight Talk will unlock phones of current and former Straight Talk customers without charge. Non-former customers may request unlocking, but Straight Talk may charge a...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Let us further check your account....

#1157994

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
More
I have NEVER experienced such a horrible Website as the Straight Talk Wireless site. It was IMPOSSIBLE to activate my new phone when I switched to STW and had to do it by phone; now I just tried to set up an account. It didn't accept my password so I went through the...
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MariaST
MariaST

Hi Royrutanen. This is MariaST. I noticed your complaint on this blog and we would like to help you. We are also sorry that you are having issues with the website in trying to...

1.0
I liked
  • Havent even been able to make a call yet
I didn't like
  • Unable to activate phone on website or create an account
  • Your website truly really sucks not user friendly at all
#1185225