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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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Anonymous
Shannon and sam blalock

First call was over an hour long. When the first lady answered, she tried to help, but couldn't. She then sent me to someone else who got very little info and then placed me o...

Anonymous
Anonymous

Please file complaints w the BBB. It's the only way to pressure this company to do what is right. They will tell you that ur phone is compatible, but then u realize after a sh...

#204724
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Amy

Just got refill on 18 th and slow or no data at all i paid for unlimited??

Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been...
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Anonymous
Anonymous

Try it again & if it doesn't work right away wait a few min & turn it off & on. Sometimes it has to do with the sim card. I've never had a problem with straight talk

Anonymous
C Turner

Has anyone tried to switch to total wireless?My straighttalk phone was activated for almost a year, an Lg Fiesta from Walmart that came in a straighttalk box! Then I bought a ...

#218730
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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Anonymous
Anonymous

Same exact thing here!!!!

Anonymous
Anonymous

I was given a iphone to me by my brother. He had gotten it from a former boss who had a newer version never been activated. AT&T would not activate without former owner taking...

Covington, Virginia
#602496
Been with Straight talk from August 2012 on, phone works great, no complaints with the phone itself but the so called customer service is ***. When our first month of pre paid service ( which we paid instore with the card for $45+ tax ) was a week from expiring, I was...
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Lisa Marie Sharp
Lisa Marie Sharp

Exact thing happened to me and no option to remove my card from auto pay

Anonymous
Anonymous

I went to my account and stopped AUTO REFILL but the *** holes charged me any way !!!! I called and they say they can do nothing !! They then stopped AUTO REFILL on the phone ...

Resolved
I purchased a 2 Sim cards and two $45 monthly card because I was told that I could not start service with the $30 card. When that card service ended, I purchased two $30 cards. The automated phone service told me the $30 card was not valid. I called customer service...
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Anonymous
Grover Branham

Straigh Talk selling a $30 card to be used on straight talk phones which is any phone that a straight talk SIM card is inserted but the cards can't be used is FALSE ADVERTIVEM...

Anonymous
Anonymous

My wife bought the 30 dollar card and it doesnt work on my smartphone please help

#395188
Straight Talk Wireless - No Christmas present for me
My name is Dana ##. I have been a straight talk customer for a little over 6 months. I was a metro PCS customers for over three years until I moved to an area I couldn't get connection so by the advice of a few of my friends and customers I switched to you. I recently...
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MariaST
MariaST

Hi UnluckyJaguar. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenien...

5.0
Product
#1433201
Straight Talk Wireless - Thanks for nothing.
Straight Talk Wireless - Thanks for nothing.
During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was used up. My sister bought me another 35.00 worth in data only to get nothing. It said no data. That is 70.00...
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2.6
I liked
  • Good until you need help
  • Reliability
I didn't like
  • Incompetence of customer service
  • Given the runaround
#1387084
Featured
Straight Talk Wireless - Charged 3 times in one month
Straight Talk Wireless - Charged 3 times in one month
October 1 I was charged 38.56. For my October monthly charge. October 5 I was charged again 37.46. October 10 Hurricane Michael happened so no towers were available to even use data. October 19 my sister purchased another 37.46 because my brother passed away and I...
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3.9
I liked
  • Cell phone
I didn't like
  • Employee knowledge
  • Non-english speaking
  • Lack of tech support
#1388113

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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Straight Talk Wireless Products and Services

My high speed data was cut from 4g to 2g because I went over my data limit. After contacting customer service and informed them that the reason I've been using so much data is because I live in Eastern North Carolina and power, TV and phones are out due to hurricane...
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Anonymous
Swoboda

I called Straight Talk to find out what they are doing about those of us in Florida who are dealing with the aftermath ofhurricane Michael. The repeated answer I received was ...

Anonymous
Durpa

Why should you get special treatment? What makes you more deserving then the little old lady or homeless person who runs out of data? You chose to stream and used up your data...

4.0
#1359367