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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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Anonymous
Anonymous

Look I'm so tired of Straight Talk trying to get money off everyone else saying our date is gone and everything else when I use Wi-Fi in the house my data gone when I use Wi-F...

Anonymous
Shelby

So glad I am not the only one who's had this problem but two phones of the exact same make and model for my children for Christmas called to activate them was told they were a...

#204724
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Amy

Just got refill on 18 th and slow or no data at all i paid for unlimited??

Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been...
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Anonymous
Marcus

I have activated my device and refilled it, i check ST and it tells me my service ends on the 30th of may. but i have no service in my phone. I've turned it off and on a few t...

Anonymous
Mackenzie Vierow

I activated my phone and cannot make texts or calls ???? Fix this!!!

#218730
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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Anonymous
Sandra

O.M.G. I just realized that this problem with this Unscanned Phones.. it’s happening for 2yrs or more already.. Come on who ever is behind all This.(Walmart,Straight Talk) We ...

Anonymous
Sandra

I’m in the same situation bought a iPhone 6 $180 from “OfferUp” can’t connect it..Straight Talk said Walmart didn’t scanned it right.. Don’t have receipt Please Help..

Covington, Virginia
#602496
Been with Straight talk from August 2012 on, phone works great, no complaints with the phone itself but the so called customer service is ***. When our first month of pre paid service ( which we paid instore with the card for $45+ tax ) was a week from expiring, I was...
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Anonymous
Anonymous

I went to my account and stopped AUTO REFILL but the *** holes charged me any way !!!! I called and they say they can do nothing !! They then stopped AUTO REFILL on the phone ...

Anonymous
Anonymous

I've been with Straight Talk for over 5 years on auto pay. My daughter just recently pointed out that every month our payments come out a day earlier. Pulled up my last 6 mo...

I purchased a 2 Sim cards and two $45 monthly card because I was told that I could not start service with the $30 card. When that card service ended, I purchased two $30 cards. The automated phone service told me the $30 card was not valid. I called customer service...
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Anonymous
Anonymous

My wife bought the 30 dollar card and it doesnt work on my smartphone please help

Anonymous
Anonymous

I went to walmart to purchase a $30 straight talk service card for my sister. When I got home she scratched the pin and started the process. It stated that it wasn't valid. I'...

#395188
i called the cell phone company called straight talk to get some information that i needed because i had plan to change cell phone use later on after my 30 days services was over with them. I explained to the non English speaking women my situation and to why i was...
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MariaST
MariaST

Hi. This is Ramel from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced with our customer service. We are determined to help you in reso...

1.0
I didn't like
  • Very rude and non english speaking
#1231445
I have been a straight talk customer for YEARS now, and I am done with their bullshit. First lets start with the small stuff, the fact that they are to stupid and to cheap to hire Americans and instead hire a bunch of people who can't understand basic English. But...
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2.2
I liked
  • Coverage area
I didn't like
  • Law breaking
  • False advertising
  • Customer service
#1214168
I talked to several people and there was only one that said they could help n of course transferred me to someone else. I bought one of the 3 EXTREMELY similar service cards at the store. I had gotten the $60 service plan by mistake thinking it was the unlimited data...
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Anonymous
Red

That comment is too long to read in its entirety. Why not engage a reputable service if you must have wireless ? Cost ? Ironic that you must call a phone company ...

MariaST
MariaST

Hi freeduck339. My name is Maria and I work with Straight Talk Wireless. Please accept our sincere apologies for the inconvenience and trouble you have been through. We can fu...

2.1
#1258180

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
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Straight Talk Wireless - Customer service sucks

Straight Talk Wireless - Customer service sucks
Tried to switch my phone over to T-Mobile from straight talk they refuse to do it all I ever get when I call there are a bunch of *** Filipinos that can't speak americanish they can all go *** themselves T-Mobile rules
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1250883