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Straight Talk Wireless - No high speed data with service refill

Low speed only. No refunds. told i used 10 mb in 1 day.
#1194621
At least 4 different times over the past yr I've tried to call the straight talk # & add minutes to my phone. By the end if the call, things would go haywire!! Something would happen after giving my bank card info., and it would state the transaction didn't go through....
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3.6
#1193804
I tried getting into my account to pay next months bill and couldnt find my phone on dashboard. So tried everything i could think of to try to link my phone with my account. Couldnt get it. So tried tech support. They said its a problem with my email but he can fix it...
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1.1
#1189934
The purchasing information says your phone will ship over night once order is processed. Don't think of this as you will receive your phone fairly quickly if at all. I "chatted" with customer service online last night and he couldn't tell me how long it takes them to...
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MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. I read your post and I’m sorry that you’re having some problems. We are determined to help you get your problem resolved in rega...

#1188932
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Straight Talk Wireless - Simple Good Service

I have had Straighttalk in 3 different states now. I live in sticks now. So they put me on TWITTER Network, where I had always been Verizon. Still very pleased, whether service from purchasing minutes or bring my own phone, or using the App. Love me some Straighttalk!
4.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1185381
I have NEVER experienced such a horrible Website as the Straight Talk Wireless site. It was IMPOSSIBLE to activate my new phone when I switched to STW and had to do it by phone; now I just tried to set up an account. It didn't accept my password so I went through the...
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MariaST
MariaST

Hi Royrutanen. This is MariaST. I noticed your complaint on this blog and we would like to help you. We are also sorry that you are having issues with the website in trying to...

1.0
I liked
  • Havent even been able to make a call yet
I didn't like
  • Unable to activate phone on website or create an account
  • Your website truly really sucks not user friendly at all
#1185225
I purchased an iPhone directly from Apple so I wouldn’t be under contract with any cell carrier. I had straight talk service for 3 months and decided to switch carriers. Straight talk has a lock on MY phone. They won’t unlock a phone unless you have service with them...
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MariaST
MariaST

This is Christian from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our repres...

1.0
#1184421
I have contacted your dept 2 times and they act like im talking another language. I am trying to get my cell bill to fall on 1 the month.This month i turned it on 1 or 2 so i went 3 days without cell even tho im disabled. But now im sent message saying they turning it...
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MariaST
MariaST

This is Christian from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our repres...

2.8
#1178190
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Straight Talk Wireless - Bad service

I’ve been a customer for 7 years never had a complaint til now the company deactivated my SIM card without checking if it was active put me out of business for 4 days
#1177660
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Straight Talk Wireless - Straight talk hotspot plans

Straight talk claims that with certain plans you get so many hours of web serfing. I bought one of the higher priced plans and only got about four hours of internet time. I don't watch movies. This is a rip off
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1177116