
Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Reviews
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Verified Reviewer New Reviewer*** poor response and unreliable chat members
Straight Talk has gone bad.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Phone and service plan
- Transferred numerous times
Import from another server to staright talk
User's recommendation: DO NOT CALL CUSTOMER SERVICE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLost service card
User's recommendation: DONT go with Straight Talk. They're a complete pain in the *** and do not give a *** about their customers at all.
- No customer service
- Rip offs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDouble charged
User's recommendation: " AVOID " STRAIGHT TALK 100%.
- Non i have found yet
- Service is very poor very verry poor
- Customer serive and refund issues
- Unreasonableness
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi Lakeisha B Jgo. This is Maria from Straight Talk Wireless.
We apologize for the inconvenience that you have experienced with our service. We understand where you are coming from. Feedback from our customers is very important to us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service.
Your concern has been noted and escalated to provide better service in the future. Should you need assistance, please copy this link https://www.straighttalk.com/support/contact and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611. Thank you.
- No contract
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerService getting worst
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Horrible customer service
User's recommendation: No one.
Always need someone else's phone and waste countless hours repeatedly calling customer service before a problem is ever fixed. They sure do get your money though.
User's recommendation: Pick another carrier.
They yake your money but when you have a problem and need help nobody want to help you,you get the runaround and charged more
User's recommendation: Don't do it.
NO CUSTOMER SERVICE / 30 + WAIT TIME
User's recommendation: DON`T DO IT !!!!!!!!!!!!!
Hi Kristopher S Gpv. This is Maria from Straight Talk Wireless.
Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Allow us to further discuss this issue with you. Please chat with us using this link https://www.straighttalk.com/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
- Hidden fees
- Customer service unable or unwilling to help
- Immoral business practices
Sucks horribly
- There are no pros
- Too many to list
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior Reviewerthey are rock bottom in customer service......
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Hi Charles W Xnm. This is Maria from Straight Talk Wireless.
We would like to apologize for the inconvenience you have experienced with our service. Please know that it is never our goal to let you experience such troubles. We would to review your account and make this right for you. Kindly chat with us at http://bit.ly/2CuBvXO and paste it on a new window for chat support.
We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.