
Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Reviews
Need too speak too rep
Hi Markus Kem. This is Maria from Straight Talk Wireless.
Our sincerest apologies for the inconvenience you have experienced with our service. We understand where you are coming from and how frustrating this has been. Please know that it is never our goal to let you experience such troubles. We would like to review your account so we can help you fix the issue.
Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support.
We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
- Service until i needed help
- Keep hanging up on me
Bad phone service and internet service
Hi. This is Maria from Straight Talk Wireless.
Thank you for bringing this to our attention. We’re sorry you had a bad experience with our customer service. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. If you still have any phone or service issues that are not resolved yet, please chat with us using this link https://www.straighttalk.com/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Reactivate phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo one helps out a paying customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBecause I never got a refund.
- Non i have found yet
- Customer service sucks
Keep same number
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi Christie B Tyu. This is Maria from Straight Talk Wireless.
We're sorry to know the the plan you purchased is not compatible to be added to your daughter's phone. We understand how you feel. Let us see what we can do to help you. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi Dan G Ggo. This is Maria from Straight Talk Wireless.
We understand where you are coming from and we apologize for the trouble you have encountered with our customer service. We would like to take a closer look into what is going on and ensure there is a resolution for you today. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery upset with the Philippines customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi Lisa J Php. This is Maria from Straight Talk Wireless.
We understand how you feel, and we are very sorry for the trouble. We value your business with us. Let us help you with this. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
We will be glad to hear from you. Thank you!
- Affordable
- Terrible customer service
Hi. This is Maria from Straight Talk Wireless.
We are very sorry for the trouble you have encountered with our service. We understand your frustration. Give us the opportunity to gather some information about this inconvenience, so we can escalate it and get in touch with you as soon as possible. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you!
Hi Pstratton453@***.com. This is Maria from Straight Talk Wireless.
We sincerely apologize for the inconvenience. Allow us to make things right. For us to better help you, please chat with us using this link http://bit.ly/2CuBvXO or call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Best carrier
User's recommendation: Loa npw.
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Hi. This is Maria from Straight Talk Wireless.
Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Allow us to see what we can do to help you resolve this issue. Please chat with us using this link https://www.straighttalk.com/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.