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I have been a customer for years and have seldom had a pleasant experience. I purchased 2 sim cards for 2 new phones. When i tried to activate the first phone the numbers were mixed up and the phone would not activate. After a couple of hours on the phone it was...
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Anonymous
Anonymous

I just had the same thing happen to me. Now I'm without a phone. Also bought refurbished I phone 6 plus from them online and took it out of the box and the battery rattles a...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

#1055471
I use the smartpay feature, after paying my lease and for the service card i was told my service would be active within three hours. Four hours later i still had no service. After chatting online with customer service at Smartpay i was given a service pin to call and...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1054966
I recently decided to port my number and iphone over to straighttalk, (apple told me it would up to 48 hours to unlock) i waited that time and then bought the BYOP activation kit. The service was working for one week until my other service provider finally ported me...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

2.7
I didn't like
  • Given the runaround
#1054771

Straight Talk Wireless - Wow...... OMG....

Straight Talk Wireless
#1073619
I just got a free Straight Talk card code from http://straighttalk.reloadcodes.com
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Straight Talk Wireless - Can't activate my phone

Straight Talk Wireless
#1071265
Can,activate. My. Phone. My cell. Phone
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Straight Talk Wireless - Sorry

Straight Talk Wireless
#1065459
1.7
The customer service people are Very rude. Straight talk service were I am is ok but straight talk is NOT worth it when you can not get good customer service and can barely speak any English at all. Don't do business in the us if you can not get better people and that speaks English. Will find another provider been with straight talk over 4 years. Sorry sorry company.
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Straight Talk Wireless - Customer service don't care

Straight Talk Wireless
#1064719
3.8
I woke up to find my phone cut off, number given to someone else. I had my number for 10 years. Boy was I mad. I was on phone with them 4 to 5 hours trying to get my number back. Talked to 3 to 4 different no help people. Never would do anything. CUSTOMER SERVICE SUCKS!! !! !!!!!!!!!!!!!!!
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I lost my phone so i called to put my service on hold to not waste my days,, I found the phone 1 day later and was told from 7 different customer service reps. i could not get service until after a 3 DAY hold was up,,, lol lol think of this my phone and wanting restart...
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MariaST
MariaST

Hi rssmo. My name is MariaST and I work with Straight Talk Wireless. We sincerely apologize for the type of service you received and for the trouble you have in trying to rein...

2.4
I didn't like
  • Need to experience what i have
  • Would change their policies
#1049945
My sons phone which has been established for multiple years screen had issues (iphone 6), we decided to send this in for repair as we have paid for the service with straight talk. When we started the repair, he realized he would be without his phone and paid from his...
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Anonymous
rssmo

Hello well I had the same type problem, plus I could never get a English speaking person when I had problems.. I found a solution to my problem, it is TOTAL WIRELESS 2 lines ...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agen...

this is my business phone # i had since 1998 they said i stopped using the phone in Jan, I stopped in feb. whats it matter I brouhgt my # with me and I want it back,When i called my # it was answered and they had a commercial on the line so every time a client wants to...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.0
#1048858
Charged my credit card for two services plans without me authorising the second one when i called they ted like it was my fault and they didnt apologise they said in three to five days my money would be refunded and it hasnt been even taken off i just checked my...
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Anonymous
rssmo

Hello well good luck, the screwed me and locked my service up for 3 days and I just went with TOTAL WIRELESS I hope you come out on top of them and I hope you change to a bet...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

#1045312
Cant stop auto pay since no one understands english on phone.
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Anonymous
rssmo

I hope you the best with this company that SUCKSSSSSSS You need to get a new credit card that will stop them, the get a new company like TOTAL WIRELESS it is better than S T

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

#1045133
I bought this hot spot 2 days ago and a $50 service plan and cant get it turned on with customer service and the internet, its very frustrating 6209601840
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Anonymous
rssmo

Straight Talk SUCKSSSSSSSSSSSSSSSSS look for a different company i got TOTAL WIRELESS

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.6
#1044765
Isn't this fraud, false advertisement. I have been a customer for many years, received my 2.50 discount, I read many ads that stated previous customers would not be affected. Well I'm affected in November I was charged 47.73, till this month now it's 48.83 this is...
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Syndi
Syndi

I keep having data usage issues also, my account should be reset after the payment is made in the 2nd of the month. It is the sixth and my data usage has not been reset. It is...

MariaST
MariaST

Hi.I’m Maria from Straight Talk Wireless.We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...