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I have straight talk and have had it for years now. The service has just steady got worse. I have this new iPhone I bought out right and I'm wait until the end of October so I can MAYBE get them to u lock it. I shouldn't have to wait. I have had issues with the...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving that issue.Please send us an email with your a...

1.6
#1094701
I have been with Straight Talk for over 15 years and just updated to a newer phone, now they will not unlock my old phone so I can give it to my grandson to use with another carrier, the phone was paid for out of my own money plus the new phone I have is paid for, just...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving that issue.Please send us an email with your a...

1.0
I liked
  • No contract
  • How easy to pay bill
I didn't like
  • Felt deceived
  • Being hung up on
  • Keep hanging up on me
#1091422
They tell you that you are talking to a representative on the internet, ya know.. when you can't activate your phone to be able to call customer service.... and act like a complete robot. That's because it is an automated system, that is NOT a representative. They...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. Please send us an email with your...

Straight Talk Wireless - Can't receive or make calls because of voices breaking up.

Straight Talk Wireless
#1093789
Can't understand calls because the voices cut in and out and can't understand what 8s being said. Been a customer for a long time but feed up with straight talk service and slow or no on line connection. You lie to your customers and then you make sure you have no way to be reached for complaints.
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Straight Talk Wireless - Worst ever

Straight Talk Wireless
#1091335
3.0
Details
Even if they tell you your phone will work chances are it will not. They will never give you your money back even if it doesn't work for you. You can do a lot better anywhere else
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Price Affordability

Straight Talk Wireless - The worst company in the world

Straight Talk Wireless
#1090834
I ordered a phone from them it would not work for my area they sent me three different SIM cards the supervisor tells me I can return the phone he sent me a package to return it in and he said that he would refund my money for the phone I purchased it has been at 11 months and I have not been refunded nothing they are a worthless company that should be shut down there a crock of s***
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Straight Talk Wireless - Why can't I make calls when in Kentucky

Straight Talk Wireless
#1088432
Cant make calls in Kentucky
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when I went with you several years ago I was very pleased with the service but now it sucks. I live in the Atlanta metro area (cell towers are not the issue) but I never get anything more than 2 g and some of my apps have totally ceased to work now stating I need 3 or...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. Please send us an email with your ...

#1088443
purchased a phone from straight talk.com. it didn't work. kept telling me no service, service disabled, blah blah blah. called then 8 times with each person telling me to do this and wait two hours. if no service, call back again. I finally had it, wanted to send phone...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

I was on the phone with customer service for 3 HOURS, talked to 9 representatives, and they still were not able to fix the problem that I had called for. Every time I talked to a new representative I had to give my same information over and over again just for them to...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

#1087474
I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.1
#1087130
This is the worst phone company and the worst customer service I have every come across, I am from jamaica I will be in this country for a few months so I buy a straight talk phone to call my family back home ,i use the phone to call home and they deactivate my phone...
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#1087032
There customer service is always foreign and never listen to you, I have sunk hundreds into two galaxy s5 phones, even with all features off it eats through data in days, things won't update and now it seems I'm not getting text messages. I'm sick of dealing with these...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.2
#1086722
Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...