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As of October 10, 2018 and Hurricane Michael hit land from Panama City Beach to Tallahassee Florida, Straight Talk service went out and it took two weeks to get a very weak signal and as of today we are still having issues.
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Anonymous
Jessica

Straight talk told me (as all 6 phones in my household are through this service) "it is a pay ahead plan and therefore there is nothing that can be done. Yet in order to try t...

Lisa Marie Sharp
Lisa Marie Sharp

I received no resolution so when AT&T offered me a free phone I took it. Customer service was of no help. I had to have things repeated several times and received rude remarks...

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Straight Talk Wireless - Said my phone doesn't work

I tried renewing online and it said it didn't have my phone number. Customer service( if that's what u call it) SUCKS!!!. Don't do straight talk. I got my 30 day service then they can't help me anymore! Say my phone doesn't work with them, that's funny I'm talking with them on my phone. Ugh! Stress!!
#1390965
I switched to Straight Talk Home because they advertise that you can call any number in the U.S. Every week we discover more numbers that won't accept our calls. The first 5 or 6 that wouldn't accept our calls, we said "oh well, we can just use our tracfone." When we...
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2.0
I liked
  • Price would be good if st provided the advertised service
I didn't like
  • Customer service
  • Poor service quality
#1390670
That I’ve seen Straight Talk offer no assistance to the hurricane victims in Georgia and Florida is appalling. I’ve been in their shoes during Ike, Rita, and recently Harvey, and communication is key to survival. Verizon and a couple others stepped in during these...
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2.0
#1390370
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Straight Talk Wireless - Walmart didnt activate my phone card

I gave 60.64$ to walmart cashier and she swiped the card once and the machine told her to do it again and she didnt and handed me the receipt so i thought everything was good. But injust now tried to activate my service multiple times and it says the pin is invalid and no i dont have a receipt i threw it away walking out the store. Im not made of money so i need some kind of refund or my service back
#1390337
No help with data after hurricane Michael.. I have no other way to check the news and stay updated on things due to no power and it really makes me mad knowing straighttalk is the only company not willing to help us in this time of need Wtf
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Anonymous
Marilyn shanholtzer

my straight talk service used Verizon as carrier. living in Panama fl, we had no service from 10/10 for about 3 weeks and then intermitant for another week. straight talk has ...

Anonymous
Steph

Verizon gave customers 3 mo of service and their prepay liie my mom was given $90 and a year before her next due date. I had no service for 13 days and then several days were ...

3.0
#1389971
Straight talk sold me a phone that came with a built-in hot-spot feature and suspended my data saying I "violated" their terms and agreements by using the hot-spot feature that came with the phone they sold me. I had purchased the phone several months ago and had been...
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2.4
I didn't like
  • Service is very poor very verry poor
  • Product or service quality
  • Representative arrogance
#1389880
Got straight talk phone at walmart this LG PREMIER LITE PRO is the biggest piece of JUNK ive ever owned NEVER EVER EVER WILL I PURCHASE ANOTHER! I do have a replacement ticket and this JUNK will b sent in soon. Then the wait beigins! Straight talk live chat sucks i was...
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1.0
I didn't like
  • Inflexibility
  • Fact the customer is to be cheated as much as possible
  • Nothing about the company
#1389291
first about Strighttalk prepaid phone company...me and my husband both have cell phones through them and we both pay $55 dollars a month for supposed to be unlimited high speed internet....when we called to see why our service had slowed down they told us our high...
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1.2
#1388153
Featured
Straight Talk Wireless - Charged 3 times in one month
Straight Talk Wireless - Charged 3 times in one month
October 1 I was charged 38.56. For my October monthly charge. October 5 I was charged again 37.46. October 10 Hurricane Michael happened so no towers were available to even use data. October 19 my sister purchased another 37.46 because my brother passed away and I...
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3.9
I liked
  • Cell phone
I didn't like
  • Rude service
  • Non-english speaking
  • Lack of tech support
#1388113