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2 comments
1.0
Details
I have a straight talk phone and I have been having problems with it well I had been calling straight about it and they findly decided to send me a replacement sims card I was to call them for them to activate it well when I called them they deactivated the sims card...
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MariaST
Straight Talk Wireless Verified Representative
#1693878

Hi ValidBiddy118. This is MariaST from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2CuBvXO so we can fu...

Author
Cons
  • Customer services agents
Reason of review
Poor customer service
Loss
$90
Preferred solution
Let the company propose a solution
Review #1514438 is a subjective opinion of poster.
2 comments
2.2
Details
Had a iphone 6s for 2 years on straight talks bring your own phone plan for 2 years. Today i put a new service card on it and now my internet connection doest work on the phone. Called them 5 seperate times in the last 2 and a 1/2 hours just for each one to tell me to...
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MariaST
Straight Talk Wireless Verified Representative
#1693931

Hi RitzyJay. This is MariaST from Straight Talk Wireless. We apologize to hear about it. Please chat with us at http://bit.ly/2CuBvXO so we can work with it and get this resol...

Author
Review #1512381 is a subjective opinion of poster.
2 comments
I drive a truck, I drive Oklahoma, Texas, Arkansas, New Mexico, and Kansas. My cellphone works great in every State I drive, except for the State I live in, and bought the phone from. I live in Stilwell, Oklahoma only 40 miles from Muskogee, Oklahoma where my phone...
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MariaST
Straight Talk Wireless Verified Representative
#1693935

Hi PissedConsumer1509143. This is MariaST from Straight Talk Wireless. We sincerely apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2C...

Author
Review #1509143 is a subjective opinion of poster.
2 comments
Wait a yr unlock your phone. It's bull. !!!!!!!!! Being over a yr and more call them they continue too tell me call back in months. And you can here them laugh at me. I am getting rid. My whole family has this service. Upsetting they made me even cry when i hung up
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MariaST
Straight Talk Wireless Verified Representative
#1693936

Hi OceanicWaterBuffalo936. This is MariaST from Straight Talk Wireless. We sincerely apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2...

Author
Review #1508049 is a subjective opinion of poster.
2 comments
I would give a zero if possible. StraightTalk Corporate absolutely disgusts me. I have had my phone and service for about 3 years. Various people had said they left a voicemail message for me but there wasn't anything there. As far as I knew, I had a working voicemail....
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MariaST
Straight Talk Wireless Verified Representative
#1693945

Hi classicrun. This is MariaST from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2CuBvXO so we can furth...

Author
Reason of review
Poor customer service
Preferred solution
Price reduction
Review #1507339 is a subjective opinion of poster.
1 comment
This company is a joke. Less then poor customer service. I am trying to get a refund for months over being overcharged. Its a joke because I call the number and they say theres no one to assist me to call back. This was their "Refund" number. Why am I tracking them...
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MariaST
Straight Talk Wireless Verified Representative
#1671445

Hi. I'm Maria from Straight Talk Wireless. We are sorry to hear that you are having some problems. Allow us to help you with your refund request. To better assist you with thi...

Author
Reason of review
Return, Exchange or Cancellation Policy
Review #1506973 is a subjective opinion of poster.
1 comment
1.4
Details
My service was great (for 2 days) now it’s absolute shit!!!! Customer service is the most atrocious I’ve ever dealt with....... they claimed my tower was either being serviced or even down.......???? The tower is 1000ft away....... not even a 1000ft...... (Verizon,...
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MariaST
Straight Talk Wireless Verified Representative
#1667249

Hi ThisRoseateSpoonbill325. I'm Maria from Straight Talk Wireless. We regret to hear that you are displeased with the product and service. We understand that your previous exp...

Author
Review #1501680 is a subjective opinion of poster.
1 comment
I use straight talk in every state I've been to but the minute I hit Kentucky no service,doesn't matter if I'm on ground on in air, it's dead. So does this mean I need another phone with a different server when I visit Kentucky. This is totally ridiculous.
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MariaST
Straight Talk Wireless Verified Representative
#1664912

Hi.This is Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced with our service. Let us further check the area so we can provide a ...

Author
Reason of review
Bad quality
Review #1497368 is a subjective opinion of poster.
1 comment
1.4
Details
The worst company I've ever dealt with in my life. First I was told they don't have a corporate number just only supervisors to talk to. All I wanted to do was activate my daughter's old phone in which time they transferred my daughter's info from her current phone...
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MariaST
Straight Talk Wireless Verified Representative
#1664914

Hi TimelyFlamingo. This is Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced with our service. We are determined to help you in r...

Author
Review #1494446 is a subjective opinion of poster.
1 comment
3.3
Details
Straight Talk Wireless - Lying promos
I only had enough money to buy a 35 dollar card this time and when I got more money I checked into buying an extra data card which happened the same day as I was looking at what they offered which the highest one is only 2GB I got this text message so I got excited and...
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MariaST
Straight Talk Wireless Verified Representative
#1695631

Hi FailingStarfish802. I'm Maria from Straight Talk Wireless. I’m very sorry that you’re having issues with our service. We would like to discuss the details of the issue, so ...

Author
Review #1491503 is a subjective opinion of poster.