phone service customer service customer card number sim card money plan problem
1.0
Details
Customer service/activation and service - Straight Talk Wireless review
it is the 2rd of january 2016 and the phone I purchased from straight talk around the 15th of december including the plan and 45.00 unlimited 30 day service are still not happening, they seem to make sure you can only reach the computer that tell it's in progress, I...
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1 comment
MariaST
#1087972

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#762488 Review #762488 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
You have tired funds up which I can't get paid interest,just reimburse me and call it even
Preferred solution
Full refund
Tags
  • Re-reimbursement Please
Black out in Kern County - Straight Talk Wireless review
Black out in Kern County - Straight Talk Wireless review
Black out in Kern County - Straight Talk Wireless review
Black out in Kern County - Straight Talk Wireless review
Black out in Kern County - Straight Talk Wireless review
Black out in Kern County - Straight Talk Wireless review
Nov 12,2015 we had a black out in Kern County, AT&T tower down, and after speaking 8 to straight talk representative I was told the SIM card went bad and we are linked to their tower. I was to receive another within 2 days, reference number 1124673313. Nov 16,...
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1 comment
MariaST
#1067370

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#737642 Review #737642 is a subjective opinion of poster.
Cons
  • Way i was treated
  • Customer service experience
  • Language issues with customer service
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Full refund
Tags
  • Android phone
1.7
Details
No number change - Straight Talk Wireless review
I got my step mom's old phone which had the same number as her new phone, I bought minutes for the phone not knowing it was linked with my step mom's. We called straight talk and they said they would change my number and put the minutes I bought on my phone and I would...
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1 comment
MariaST
#1029091

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#693273 Review #693273 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Let the company propose a solution
1.2
Details
Tired of straight talk - Straight Talk Wireless review
I first got the ZTE majesty last Christmas. Since then i've had to return it three times. The first time was due to it cutting off at half battery and not charging right. (id have it plugged in but it wouldn't charge unless i was holding it a certain way IF even then)...
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1 comment
MariaST
#940336

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#589999 Review #589999 is a subjective opinion of poster.
Cons
  • Being lied to
  • Customer service staff
  • Battery dying at 50 percent
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund

Straight Talk Wireless Customer Care Review

Simple Review #1407531799 - Straight Talk Wireless review
Simple Review #1407531799 - Straight Talk Wireless review
Simple Review #1407531799 - Straight Talk Wireless review
Simple Review #1407531799 - Straight Talk Wireless review
Simple Review #1407531799 - Straight Talk Wireless review
I hate the customer service of straight talk wireless they don't give a *** about their customers they just keep screwing u every way they can I'll sue them one day because they don't care about us people they r based out a county that is not even base in the USA they don't care if they screw u all they want is money!!!!!!!!!!! I'm a us vetren and deserve more than these *** holes r giving me
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Review
#519842 Review #519842 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
$118 International Card Rip Off - Straight Talk Wireless review
I have a woman in Brazil. She gave me her number. I called and asked straight talk how to call her. The employee said to throw away my new $50 US unlimited plan and buy a $60 international card and add it to my phone. That is all they said. I did. I lost my new plan....
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3 comments
Anonymous
#1338786

Yeah they are and out in the desert

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Featured
Review
#465717 Review #465717 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$118
So much for fast service. - Straight Talk Wireless review
Today (6/16/13), I purchased an iphone 4 and 1 year unlimited card from walmart totalling around 1000$. After purchase, I followed the automated system for activation which would not accept my entry of my IMEI. The iphone IMEI is alpha-numeric. I was transferred to a...
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3 comments
Anonymous
#1556042

Take the f###dumb people to court or call federal trade commission theft. Go to the cops an charge him with the theft fraud. It will be on record with police good for court.

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Review
#419963 Review #419963 is a subjective opinion of poster.
Loss
$1000

Update by user Jul 05, 2013

Just a lttle up date....

I chose to keep the phone after I got it because I needed a phone. Well let me tell you guys this....

the phone does what it wants when it wants.

One day I picked it up to use it and everything was in SPANISH...after 8 hrs. of pushing buttons...

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4 comments
Anonymous
#1513949

I know this is an old Post. You should've seriously left off the last couple of sentences.

Do you think your opinion is gold? There are way more people out there with pleasant experiences with ST.

Who are you to be calling anyone ***** for using ST? You had my attention until that point...peace!

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Featured
Review
#418100 Review #418100 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Loss
$130