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4.5
Details
My straight talk service keep switching back to 1G mood which keeps me from getting on the internet when I really need to. When I call customer service, it takes me for ever to get someone on the line. When I finally get someone, I can't understand what they are saying...
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3 comments
Anonymous
#1007505

You can actually demand a person who speaks clear English that's our right as a consumer. Also I have the same problem as you and I have my network tower for the carrier not even a mile from my home

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Review
#659557 Review #659557 is a subjective opinion of poster.
Pros
  • And the way i pay my bill
  • I could go almost anywhere in the us and use my phone
  • Service plan
Cons
  • Language issues with customer service
  • Rudeness of customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rudeness | Straight Talk Wireless review from Germantown, Maryland

4.6
Details
I had two accounts with Straight Talk. One phone got damaged. A call was made using the other phone. Instead of transferring the damaged phone, customer service cancelled my phone from the two accounts. When I tried calling the company the outsource country was rude. The wrong number was transferred when a phone was damaged. I spoke to one person who just kept repeating what I said, taunting me, instead of fixing the problem. I Tried to get resolve; spoke to manager who hung up on me. I was left stranded without a phone and two babies in the house.
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2 comments
Anonymous
#1002094

I have had the same problem, I have been out of my phone for over 7 days with two small children and one with a disability. With no consideration about that from straight talk. Straight Talk came high recommended from some of my relatives, but I questioning if I made a good choice with Straight talk.

MariaST
#1001057

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

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Review
#657523 Review #657523 is a subjective opinion of poster.
Pros
  • Cell phone
  • 4g service
Cons
  • Service
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • All Straight Talk Phones
5.0
Details
My business number was lost. This is my number for 4 years through page plus. You claim its too bad and don't care. I'm telling all how straight talk is cheep talk without intention of retreiving
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1 comment
MariaST
#956850

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#600444 Review #600444 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

5.0
Details
On my third majesty zte phone that is junk now on the extended care plan I paid for they are charging me a another 29.00 to inspect my phone. Customer service people. Are so rude. People need to stick together and put them out of business.....
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Review
#598472 Review #598472 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless - Mobile Internet Review from Sioux City, Iowa

4.8
Details
My internet working real slow and my apps doesn't work
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1 comment
MariaST
#925833

H. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#578047 Review #578047 is a subjective opinion of poster.
Reason of review
Bad quality

Straight talk NONcustomer service | Straight Talk Wireless review from Cartersville, Georgia

5.0
Details
Spoke with "tech's" about 4 hours during this week, because I could not get caller ID on received calls. Spoke with a total of 9 different people. There final decision was that this phone was not activated. How funny, I have been using it and still have 13 days left this month. You would think that one of the nine people would know what they were doing. Every one of them said "Please hold on while I check the tool system, just one more minute, I am still working on it, thank you for waiting. " Would never recommend Straight talk to anyone.
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1 comment
MariaST
#914833

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#568681 Review #568681 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Price
Cons
  • Incompetent customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
5.0
Details
i bought a galaxy3 three days ago and called customer service to have it activated I was just gonna have my previous straight talk number switched over to the galaxy3 well they turned my phone old phone off to supposedly start the process and now I'm without a phone...
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1 comment
MariaST
#908059

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#563481 Review #563481 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Customer service
Reason of review
Poor customer service

I got 2 words for ST.......SUCK IT! | Straight Talk Wireless review

4.5
Details
DO NOT BELIEVE THEIR "BRING YOUR OWN PHONE" PROGRAM!!!! I bought a $250 phone on ebay after imputing the serial number into the compatibility box. ST said my phone was compatible. I called in after I bought my phone because I wanted to keep my number. ST said my phone is NOT compatible! EVERYTIME I have needed to call in to their "customer service" department(I've been with ST for 5 years), it has been nothing but headache. Not only that, but they need to hire people who can speak English CLEARLY! Today, 9/22/2014, I spent 7 hours dealing with a return of an Activation Kit since I am no longer with ST. ST said that if I go to the store that I can return it there, if I just give them a phone number and extension number. I get to the store and and that extension number just goes to a tech support area of ST. Needless to say, ST doesn't authorize the return. I go home, call ST AGAIN! and finally get a authorization number that I CONFIRMED that would "authorize" the return. I GO BACK to Walmart and they call ST AGAIN and it turns out that "authorization" number was for returning it to ST in Miami and waiting a month to receive a refund check. I'm on Social Security and cannot wait for a month to receive my refund....
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2 comments
MariaST
#874179

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Anonymous
#874007

"straight talk" is a reseller.. there are only 4 national phone carriers in the US..

tmobile, Verizon, sprint, att

That is all there is!

Anybody you buy from is them in disguise or resold..

this site discus's cellphones all day long... if you wan to get something affordable/cheap if your willing to "learn"

http://www.howardforums.com/showthread.php/1846445-What-is-better-plan-than-Straight-Talk-now-in-2014-2015

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Review
#537368 Review #537368 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Let the company propose a solution