3 comments

I went to my local Walmart and the Straight Talk employee, Tina, was very rude and had a bad attitude. She was so rude, it made me angry. She does not need to work with people with an attitude.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

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MariaST
#1561166
Straight Talk Wireless Verified Representative

Hi ShinyBengalTiger. This Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2CuBvXO, so I can further assist you.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

MariaST
#1560879
Straight Talk Wireless Verified Representative

Hi ShinyBengalTiger. This is Maria from Straight Talk Wireless.

We are saddened to hear about it. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further address your concern. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

We are looking forward to hearing from you. Thank you.

MariaST
#1560876
Straight Talk Wireless Verified Representative

Hi ShinyBengalTiger. We are saddened to hear about it.

Please send us message through this chat link http://bit.ly/2CuBvXO so we can further address your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

We are looking forward to hear from you. Thank you.

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