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3 comments

Straight talk uses false advertising. They say the specs on the phone are better than they are.

I called to get them to make it right and it is the worst customer service I have ever experienced! THIS COMPANY IS A SCAM!

DO NOT BUY! I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN!

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

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MariaST
#1584923

Hi FarGuineaPig483. This is Maria from Straight Talk Wireless.

We are very sorry if you have encountered some issues with the device you've purchased from us. We also regret that we provided you with bad service and a poor customer experience. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.

We'd like to take a closer look into what's going on and ensure there is a resolution for you.Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Anonymous
to MariaST #1586114

That link was a dead end with someone who REFUSED TO HELP me! You just post the same thing on everyones comment to make yourself look good when in reality you're a pathetic scammer.

SCAM! SCAM!

SCAM! NEVER BUY FROM STRAIGHT TALK IF YOU VALUE YOUR MONEY!

MariaST
#1584779

Hi FarGuineaPig483. This is Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. We can surely help you in resolving your issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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