Syracuse, New York
Not resolved
2 comments

Unlimited plan untill they get your money and then it back to grandmoms dial up 80's stile internet.been a customer for a long time but my four lines wont be hooked back up.

Product or Service Mentioned: Straight Talk Wireless Unlimited Phone Plan.

Reason of review: Not as described/ advertised.

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MariaST
#1578373

Hi Valued Customer. This is Maria from Straight Talk Wireless.

We sincerely apologize for the inconvenience we have caused you. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further assist you with it. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Anonymous
#1575209

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep. Mariabot is just something to give the ILLUSION of caring.

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