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Sept 2017 I've been a loyal long time customer of strait talk wireless i believed them when they said unlimited data which i know that doesn't mean high speed data i had been using up my high speed data pretty quick each month but ..........anyway i upgraded this month and bought their 60 dollar card long story short somehow i used 10 gs of high speed dat5 in 4 days there is no way so i called customer service and was told that i should consider changing providers by tech support really really? I cant believe i was told this by this company's own employee

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

Reason of review: Not as described/ advertised.

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MariaST
#1369436

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

We'll be looking forward to work with you. Thank you.