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My automatic payment was processed today. It went through properly. I checked my account. I can see that I have 1500 minutes and 30 days left.

I updated the phone with the *22890 number to no avail.

But my service was disabled for no apparent reason.

Adding 65 "word"s to meet 100 word minimum.

{{Redacted}}

Review about: Straight Talk Wireless Phone Service.

Reason of review: Poor customer service.

Monetary Loss: $33.

Preferred solution: Let the company propose a solution.

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Anonymous
#1461409

I followed the link Maria posted. I went to CHAT and was able to get my phone working again. Thanks Lesly and Maria.

MariaST
#1461084

Hi. This is Maria from Straight Talk Wireless.

We are sincerely sorry for the inconvenience this may have caused. We'd like to take a closer look into what's going on and ensure there is a resolution for your disabled account. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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