1 comment

I purchase unlimited international and now all of a sudden I can't get a call through or even better I have limited minutes but I purchased UNLIMITED :( I spend more time on the phone WAITING for someone in customer service telling me to turn off the phone turn it back on and try again. I am so so done with this crap service

User's recommendation: DO NOT waste time and money on this service.

Location: Dover, New Jersey

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#2038783

Hi. This is Maria for Straight Talk Wireless.

We understand your frustration, and we apologize for all the trouble you have encountered with our service and our customer service. It's important that you have a satisfying experience with the services you are being provided. We appreciate your business with us and certainly would want for it to continue. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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