Marble Falls, Texas
Not resolved
1.2
Details
1 comment

I have been 1 month now trying to get a correct SIM card that was always being sent, 1 week ago another one was sent (never arrived) as first *** gave me a new number and I specifically asked for a number transfer, then couldn't use that card anymore because it was given to a number I didn't request. This company definitely needs an overhaul of something and it's not in foreign relations as they stink with the customer service.

I asked they email me the conversation so that I could write a formal complaint he said yes and has never been sent. That was after 1 1/2 hours of asking for a SIM card to activate my phone!!!

Product or Service Mentioned: Straight Talk Wireless Service Transfer.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Straight Talk Wireless Cons: Aweful.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
MariaST
#1136505

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.