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1 comment

I have been 1 month now trying to get a correct SIM card that was always being sent, 1 week ago another one was sent (never arrived) as first *** gave me a new number and I specifically asked for a number transfer, then couldn't use that card anymore because it was given to a number I didn't request. This company definitely needs an overhaul of something and it's not in foreign relations as they stink with the customer service.

I asked they email me the conversation so that I could write a formal complaint he said yes and has never been sent. That was after 1 1/2 hours of asking for a SIM card to activate my phone!!!

Product or Service Mentioned: Straight Talk Wireless Service Transfer.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Aweful.

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MariaST
#1136505
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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