The new data plan was announced in mid july that the 10g plan would be upgraded to 12g of high speed then slow to 2g afterwards fir the same price. When i renewed my service for august, my data went to crap!
Less than 2g speeds as soon as i renewed it and i hadn't even went over my high speed limit before it was due for renewal. I have spent over 25 hours since then as of today of my life with escalation after escalation for the slow data. Just last Saturday i received new sim cards for my three lines. After activating two of them, my data was great!
Oh, dont get excited and think it would be a fix for you, because the good data flow only lasted about 3 hours, then back to what it was. For instance, 40-240 kbps which is poor for internet browsing or video/streaming. 4g speed is 5-12 mbps ! The speeds that i have been getting are a far cry from what i pay for.
Nothing has changed on my end either. They even tried to tell me that i may need to get new phones! The truth is probably, since the update to the data plan, there are too many customers for their bandwidth and they are juggling with throttling different areas and time frames to insure that people have at least some kind of connection.
At this point, it isnt worth it anymore. Folks, your sanity is worth something!
Product or Service Mentioned: Straight Talk Wireless Unlimited Phone Plan.
Reason of review: Not as described.