Not resolved
Advertised vs Delivered
Customer service
Value for money
1 comment

I have been on the computer for hours trying to resolve getting my phone activated with Straight Talk. Trac-phone contacted my current provider had my account closed and now is holding up activation.

I brought my own phone bought Straightalk's activation kit with sim card. I was on chat talking with Straight Talk techs who were no very customer friendly at all and could not help me. I contacted my previous carrier and they said Tracphone now has my account. WTF This has got to be the worse experience ever.

I need my cellphone - what is this company's problem. I'm about ready to give up and go with someone else.

Review about: Straight Talk Wireless Cell Phone Activation.

Reason of review: Poor customer service.

Monetary Loss: $50.

I liked: Reasonably priced plan for 10g, I could go almost anywhere in the us and use my phone.

I didn't like: Unresponsive customer service was not willing to assist customer, Uneducated on phone topics, Representative arrogance.

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Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you in resolving that issue. To resolve the problem, please send us an email with your account information to

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