Not resolved

I have been on the computer for hours trying to resolve getting my phone activated with Straight Talk. Trac-phone contacted my current provider had my account closed and now is holding up activation.

I brought my own phone bought Straightalk's activation kit with sim card. I was on chat talking with Straight Talk techs who were no very customer friendly at all and could not help me. I contacted my previous carrier and they said Tracphone now has my account. WTF This has got to be the worse experience ever.

I need my cellphone - what is this company's problem. I'm about ready to give up and go with someone else.

Product or Service Mentioned: Straight Talk Wireless Cell Phone Activation.

Reason of review: Poor customer service.

Monetary Loss: $50.

Straight Talk Wireless Pros: Reasonably priced plan for 10g, I could go almost anywhere in the us and use my phone.

Straight Talk Wireless Cons: Unresponsive customer service was not willing to assist customer, Uneducated on phone topics, Representative arrogance.

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tracfone wtf stright talk down goes your band paid for and stolen MF


Hi. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I want to help you. If you need assistance, with your Straight Talk service, please click on this link to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.


Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you in resolving that issue. To resolve the problem, please send us an email with your account information to