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after 3 yrs of service the philipinos are under paid jerk offs that don't give a *** and will give u false ref numbers and don't do anything I hate this company
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1 comment
MariaST
#1626371

Hi. This is Maria from Straight Talk Wireless.

We are very sorry if you have encountered some issues. This is not how we want you to feel and experience. We are doing our best to address all the issues that our customers may have encountered. For us to better assist you, please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1437099 Review #1437099 is a subjective opinion of poster.
Reason of review
Poor customer service
I tried to reactivate my granddaughters phone on july 7th. Ther was some computer error on you side that wouldnt reactivate it. Was told we had to wait 24 hours ,then it would be working. Well it didnt. So we were told we needed to wait another 48 hours for you to...
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1 comment
MariaST
#1186151

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#883643 Review #883643 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Straight Talk Wireless Mobile Phone Service Review

3.2
Details
Been on the phone all day to transfer my phone number and service after hours they tell me turn it off and back on and it will work if not call them back after I do it it says my number was deactivated and I can't call back and get a real person only a machine over and over finally they tell me there's nothing I can do I bought a phone from them specifically because they said all my concerns would be taken care of now everything is worse
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1 comment
MariaST
#1183354

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#879654 Review #879654 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Order processing issue
Gave all my information of landline company and waited a week to get my original number ported. nothing got ported in that time so I called support and gave them my information went through 3 different reps each one telling me I had to get transferred to anther rep,...
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1 comment
MariaST
#1090304

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#765527 Review #765527 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Pros
  • Unlimited plan has served me well
Cons
  • Unwilling to help
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Straight Talk Wireless - Phone Service Review from Pierre, South Dakota

1.0
Details
Straight talk said my phone has been activated but still no mobile network for 24 hours now. I am pissed.
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1 comment
MariaST
#1169429

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#738504 Review #738504 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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