Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment

Their customer service and all around service is truly bad.

User's recommendation: No recommendation what so ever!

Monetary Loss: $400.

Preferred solution: Apology.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1904771

Hi Emily G. This is Maria from Straight Talk Wireless.

We sincerely apologize for all the inconvenient experience that you had with our service and when dealing with Customer Care. It was definitely not the experience we wanted you to have. Your concern has been noted and escalated to provide better service in the future. Rest assured that we are doing our best to become better in handling and resolving all of your valued subscribers' concerns.

Should you have other comments or suggestion that may help us improve, please let us know. Feel free to chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

Straight Talk Wireless Reviews

  1. 421 reviews
  2. 262 reviews
  3. 139 reviews
  4. 75 reviews
  5. 38 reviews
Straight Talk Wireless reviews