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switching to a new phone they took my cell number put onto my husbands new cell phone I was on the phone with them for 2hrs trying to get issue resolved they stated it could take a few minutes or up to 24hrs welll 16hrs later the phones niether of them are working still my husband and I use our phones for our jobs it doesnt seem to matter to anybody at straight talk ask what are they going to do to compisate me they said theyd give us1free day of service unbeliveable this is how people get treated by forginers on the other end of the phones

Product or Service Mentioned: Straight Talk Wireless Phone Service.

Reason of review: Poor customer service.

I didn't like: Quaility of language.

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MariaST
#969354
Straight Talk Wireless Verified Representative

Hi!

We apologize for the inconvenience.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

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