State: California City: Los Angeles Clear all filters (13 of 1513 reviews match)
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I bought this pre-paid for my grandson who needs a phone asap for his Knott's Berry Farm trip tomorrow and I can't activate it. Im having the worst time I am so frustrated I wish I didn't waste my money on it. Do yourself a favor and don't buy one of these phones. Im...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. To better assist you in resolving your issue, please send us an email with your account information to ST.CorpResolutionTeam@straigh...

I didn't like
  • Service
  • New potential customer experience
#893618
If they could go for a year without a train wreck, it'd be okay. But I just activated on the 1st of January. It is the 2nd of March now and they are shot. What a joke of a phone company. Wal - Mart, you get what you pay for. I tried several methods of payment. I tried...
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MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

I waited for over an hour the first time I called gave them my phone number and they hung up on me.. Called back waited 45 minutes and had the same thing happen again.. Calling back for the third time now and my wait timeis now and hour and a half hate STAIGHT TALK...
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MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Straight Talk Wireless offers a great product for an even better price! Sadly, if you ever have a problem with your service or phone you might as well through it away, and/or cancel your service and start over again with new of whatever failed. Just like many on this...
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MariaST
MariaST

Hi 9a7c6a0! I am MariaST from Straight TalkWireless. We're sorry for the trouble. For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com. Pl...

MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

3rd phone to randomly stop working right after purchase. Can't make outgoing calls. Customer service had no clue how to help me switch over to new phone.
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Ordered new sim card....paid for fedex overnight.....order confirmation showed it to be overnighted.....4 days later..no sim card.....talked to fedex, they confirmed it was sent regular fedex ground......in my book, that is fraud.....attorney contacted. probably not...
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Everyone submit a complaint to the FCC online so FCC knows about the data throttling scam they do. Been with them for 3 months and every month get data throttled to 0.07 mbps. Can't stream or watch videos or even maps. They say I used over 1.5GB so that is why. Hey...
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Anonymous
Brent

I just experienced this for the first time today! Those dumbasses couldnt even answer any of my questions! When I told them that it is false advertising they said it wasnt. ...

Straight talk does NOT prorate when changing plans. You need the $45 plan for smart phones. If you already have the $30 plan, wait for the $30 anniversary or you will get charged more than $45 for the upcoming month. Worst case is having just paid the $30 for the...
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Issue fixed by lady named Jay Ferson (employee ID 50908). Her number was 800-876-5753. She had me turn off my phone and then on and enter *22890 so that my phone could get tower signal. She asked for my phone and serial number. She was great. However I was stressed...
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Save self from this menace of a company. Have 'em and dropping them, again. yes I said again, I must suffer from *** - I had ST for a couple of months a while back, purchased their android phone (my 1st smartphone) had questions and the non-english speaking...
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