Straight Talk Wireless - Straight talk customer for over 15 years
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New ReviewerYou took my bill out early overdrafted my bill account with my.bank. Im aware they are some months more that the 30 day plan but my bill has ALWAYS drafted on the 3rd.
Early midnight the 2nd. No OVERDRAFTS BEFORE OCCURRENCE I have reserve that can fix this. The so called non English speaking employees. Refuse to help keep saying 30 day plan or did my bank have permission to draft the money.
REALLY. I MEAN REALLY !!! I am DISABLED no LEGS. CANT DO NORMAL BILL PAYING like regular folk.
This is RIDICULOUS. really. STRAIGHT TALK. REALLY.
THABKS FOR THE OVERDRAFT. NOW ILL GE BEHIND ALL MONTH. NECT MONTH TOO. I LIVE ON A.
FN FIXED INCOME. THANKS ALOT.
YOU NEED THAT RXTRA MONEY. I KNOW I DO
User's recommendation: Really !!!!!!!!!!!
Monetary Loss: $80.
Preferred solution: My overdraft at bank fixed. Due to your negligence. And let my reserve. E used for this months payment. SIMPLE .
Straight Talk Wireless Pros: Coverage area, I thought rates.
Straight Talk Wireless Cons: Fact i had to lose money.
Location: Charlotte, North Carolina
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Comments
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Hi Cynthia R Mnx. This is Maria from Straight Talk Wireless.
We apologize for the trouble you have encountered with your bill. We value your business with us. It's important that you have a satisfying experience with the services you are being provided. We're more than happy to investigate this matter with you.
Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be glad to hear from you.