We don't call a lot of people. We though we'd save money with Straight Talk.
I can call my son in Maui. We've come across 5 numbers locally that we can't call. Yesterday we discovered that we can't call the New York State Police. Unacceptable.
I called ST customer service. The first rep. this morning said he'd call me back on my cell right off. Never called .
Tried again this afternoon, rep. was very rude and condescending. I mean extremely rude. I let him know this in no uncertain terms.
He hung up. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up.
This is a garbage company and should not be able to do business. Imagine not being able to call the police?
Product or Service Mentioned: Straight Talk Wireless Customer Care.
Reason of review: Poor customer service.