Kilgore, Texas
Not resolved

I have tried to be nice but I am fed up !!!! I ordered a phone online and they messed up and sent me two .

I called them to fix the problem . I then activated my new phone . They put my nephews number on my new phone . It turned off his .

After three hours of this I sent the other phone back . They recieved it Monday . I called and asked when I will get the refund and the first person said it is at my bank and I will get it when they release it . Called the bank and they have not recieved it .

Called today and the woman told me it will be at my bank in 27 days .

I told her it better be here because I have all my paperwork , do you ? I think I need an lawyer !

Product or Service Mentioned: Straight Talk Wireless Phone Service.

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