I purchased the nokia e 71 phone from Wal Mart and also purchased a 6 month card for unlimited talk text and data use after about 3 months I receive a so called courtesy call from them complaining i was using excessive data.
How do yu have excessive use on an unlimited plan anyway.
well about a month later they shut of my service and locked the phone supposedly for this excessive data use. after agreeing with them (the only way to get the phone taken care of) they reactivated the account the problem was the phone was now a brick they sent me an envelope to return the useless phone so they could send a replacement yeah they replaced the brand new one with a refurbished phone that still would not work it said sim card not valid.
after yet another hour with their so called technical support they said they would send me another sim card which would fix the phone.
well it arrived a week later and guess what still no phone service so yet another hour with them and they say they need to send yet another sim card in the meantime the phone service end date has come and gone.
so heres the rundown 3 months service fine then the call then service interruption a month later after arguing for almost a week they sagree to reactivate the phone I purchased only to find it bricked after another few days arguing with them about my so called excessive data use they agree to send another phone it arrives dead so they send sim card 1 which does not work so now they are sending sim card 2 which probably wont work either and meantime I had to buy a replacement phone from a different company at a cost of about 200 dollars .
total cost of this dis service nokia phone was 220 at the time card cost for 6 month card 250 replacement phone and service another 200 so now this 4 months of phone use is over 600 dollars and still no working staright talk phone so be warned straight talk sucks
Product or Service Mentioned: Straight Talk Wireless Replacement.
Monetary Loss: $600.