I purchased my first straight talk phone in March, 2012. Within a month, the phone stopped working.
I got a replacement phone and that one stopped working as well. I replaced the phone again, and it stopped working 2 weeks later. I returned the last phone, but they sent me back a cheaper phone as replacement. I called them and spent 1hr50min on the phone explaining that they sent me the wrong phone.
They sent me another replacement, but this phone was also incorrect. When I called them again, I spent 1hr on the phone with them, then was disconnected.
I called again and spent another 1hr30min trying to get this matter resolved. This ussue is still unresolved a month later.
Product or Service Mentioned: Straight Talk Wireless Replacement.